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- Tasks: Manage daily operations of the helpdesk and coordinate maintenance issues.
- Company: Tecrec specializes in transforming workspaces for various clients, from SMEs to luxury brands.
- Benefits: Enjoy a competitive salary, 25 days holiday, free parking, and endless tea & coffee.
- Why this job: Join a supportive team with opportunities for growth in a dynamic work environment.
- Qualifications: Experience in helpdesk roles within facilities management, construction, or utilities is preferred.
- Other info: Work Monday to Friday in modern offices located in Henley-on-Thames.
The predicted salary is between 18000 - 42000 £ per year.
Position Facilities Coordinator Salary Up to £30,000 per annum Location Henley-on-Thames Working Hours Monday-Friday (40-hour week) Reporting Into Client Response Manager Tecrec are currently searching for an experienced Facilities Coordinator to work for a business that are experts in workspace transformation for commercial offices and retail occupiers, with clients ranging from SMEs to international luxury brands. As a Facilities Coordinator, you will be responsible for the day to day running of operating the helpdesk function. Based out of our clients office in Henley-on-Thames. Act as the first point of contact for the client to discuss maintenance issues within their property. Using the inhouse system you will schedule and liaise with the appropriate engineer / contractor to ensure completion of all reported issues efficiently. Run Daily reports on CAFM system. When scheduling works you will be contractual aware of certain KPIs, SLAs etc. Build strong internal and external relationships. Follow up with customers to identify areas for improvement. The ideal candidate will have experience with working on helpdesk within the facilities management, construction or utilities industry. THE PACKAGE A competitive starting salary of £30,000 per annum Monday-Friday (40-hour week) 25 Days holiday plus bank holidays. Plenty of opportunity for progression. Modern, comfortable offices with an endless supply of tea & coffee Free parking Full training by a welcoming, supportive team Please get in touch with Tecrec for more details JBRP1_UKTJ
TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD | Facilities Coordinator employer: TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD
Contact Detail:
TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD | Facilities Coordinator
✨Tip Number 1
Familiarize yourself with the specific software and systems used in facilities management, especially CAFM systems. Being able to demonstrate your proficiency in these tools during the interview will set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in customer service or helpdesk roles. Emphasizing your ability to communicate effectively and resolve issues quickly will show that you're well-suited for the Facilities Coordinator position.
✨Tip Number 3
Research the company’s clients and their industries. Understanding the types of businesses they work with will help you tailor your responses in the interview and demonstrate your interest in the role.
✨Tip Number 4
Prepare examples of how you've built strong relationships in past roles. Being able to discuss specific instances where you improved client satisfaction or resolved conflicts will showcase your interpersonal skills.
We think you need these skills to ace TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD | Facilities Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Facilities Coordinator position. Highlight key responsibilities and required skills, such as experience with helpdesk functions and knowledge of KPIs and SLAs.
Tailor Your CV: Customize your CV to reflect relevant experience in facilities management or similar roles. Emphasize your ability to manage maintenance issues, schedule works, and build relationships with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and ability to work in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Facilities Coordinator role.
How to prepare for a job interview at TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD
✨Understand the Role
Make sure you have a clear understanding of the Facilities Coordinator role and its responsibilities. Familiarize yourself with the helpdesk function, maintenance issues, and how to effectively communicate with clients and contractors.
✨Showcase Your Experience
Prepare to discuss your previous experience in facilities management or related fields. Highlight specific examples where you've successfully managed helpdesk operations or resolved maintenance issues efficiently.
✨Demonstrate Relationship-Building Skills
Since building strong internal and external relationships is key, be ready to share examples of how you've fostered positive relationships with clients or team members in past roles.
✨Familiarize Yourself with KPIs and SLAs
Research common Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) relevant to facilities management. Being knowledgeable about these metrics will show that you understand the importance of efficiency and quality in service delivery.
