At a Glance
- Tasks: Be the friendly face of our law firm, welcoming clients and managing calls.
- Company: Join Owen Reed, a leading international law firm committed to diversity and sustainable growth.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Gain valuable experience in a professional setting while making a positive impact.
- Qualifications: Must have excellent communication skills and previous reception experience.
- Other info: Full-time role with opportunities for event support and administrative tasks.
The predicted salary is between 24000 - 36000 £ per year.
Owen Reed is looking to recruit a motivated Receptionist to join a leading law firm in Exeter. You will be the first point of contact for our clients and visitors, playing a crucial role in representing our firm, known for its commitment to diversity, inclusion, and sustainable growth.
Full-time, permanent position in Exeter with flexible working hours to accommodate events and shift cover. Working hours are 09:30 - 17:30 (with flexibility for events/shift cover; reception operation times are 08:00 – 17:30).
The Role:
- Deliver a professional reception service to clients, partners, and employees.
- Maintain a tidy and professional reception area.
- Meet and greet clients and visitors with a warm welcome.
- Handle incoming calls, redirecting them or taking messages as needed.
- Set up telephone, conference calls, and AV facilities.
- Ensure meeting rooms are client-ready and manage catering needs.
- Assist with marketing events and make travel arrangements.
- Support the General Office/Office Manager with administrative tasks.
The Candidate:
- Excellent communication skills, both oral and written.
- Ability to work autonomously and with minimal supervision.
- Proactive initiative and a flexible, committed attitude.
- Strong attention to detail and a logical approach.
- A professional appearance and positive outlook.
- Previous office and reception experience is essential.
Contact Detail:
Owen Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Clerk (Permanent, Temporary)
✨Tip Number 1
Familiarise yourself with the law firm's values and culture. Since this role is all about representing the firm, understanding their commitment to diversity and inclusion will help you align your approach during interviews.
✨Tip Number 2
Practice your communication skills. As a Receptionist, you'll be the first point of contact for clients, so being able to convey warmth and professionalism in your tone and body language is crucial.
✨Tip Number 3
Prepare to discuss your previous reception experience in detail. Think of specific examples where you've successfully managed calls, organised meetings, or handled client interactions to showcase your skills.
✨Tip Number 4
Be ready to demonstrate your organisational skills. You might be asked how you would manage multiple tasks at once, so think of strategies you've used in the past to keep everything running smoothly.
We think you need these skills to ace Front Desk Clerk (Permanent, Temporary)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception or office roles. Emphasise your communication skills and any previous experience in a professional environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the firm. Mention specific qualities that make you a great fit, such as your proactive attitude and attention to detail.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description. Focus on your ability to handle calls, manage a reception area, and support administrative tasks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, as well as ensuring that your documents are formatted professionally.
How to prepare for a job interview at Owen Reed
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to role-play a scenario where you greet a client or handle a phone call, so practice these interactions beforehand.
✨Emphasise Your Professional Appearance
Since you'll be the first point of contact for clients, it's important to present yourself well. Dress professionally for the interview and maintain a positive attitude. This will reflect your understanding of the role's requirements and the firm's values.
✨Demonstrate Your Attention to Detail
Attention to detail is crucial in this role. During the interview, provide examples of how you've successfully managed tasks that required precision, such as organising meetings or handling administrative duties. This will show that you can maintain a high standard in your work.
✨Prepare for Flexibility Questions
Given the flexible working hours mentioned in the job description, be ready to discuss your availability and willingness to adapt to changing schedules. Share any previous experiences where you successfully managed shifts or events, highlighting your proactive approach.