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- Tasks: Join us as a Fulfilment Coordinator to organize exciting prize packages for global clients.
- Company: We're an award-winning agency known for innovative promotional marketing in film and entertainment.
- Benefits: Enjoy hybrid work, 23 days holiday, team outings, and opportunities for overseas travel.
- Why this job: Be part of a passionate team that values creativity and offers growth in a fun environment.
- Qualifications: Customer service experience, strong organization skills, and proficiency in Excel and Word required.
- Other info: Every other Friday is a half day, plus extra holidays for each year worked.
The predicted salary is between 28800 - 43200 £ per year.
An award-winning prize fulfilment agency are hiring for a Fulfilment Coordinator to join them and help run organise their exciting prize packages. If you have experience in a customer facing position and you’re extremely well organised, this could be for you… The Agency This fast-paced London agency have built up a stellar client base of global names in film, entertainment and media and are widely recognised as one of the top businesses in their sector. Offering creatively driven brand experience, promotions and prize marketing campaigns, they operate in over 40 countries worldwide and have won multiple awards for their innovative work. The team are a highly social and close-knit bunch who’re all hugely passionate about the entertainment sector. They offer hybrid working, a welcoming team they have a strong track record of developing and progressing staff… The Role This is a new role as a direct result of growth and is ideal for anyone with account management or direct customer service experience. You will be dealing with lucky competition winners, VIP delegates and key clients from all over the world. The agency run competitions for the likes of ITV and Global Radio in addition to film studios and other major household names. The ideal candidate will have: A passion for providing a first-class customer service and a desire to ‘go the extra mile’; Have the ability to work to tight deadlines and thrive under pressure; Consider yourself enthusiastic, committed and are willing to roll your sleeves up; Have exceptional organisation and problem-solving skills with attention to detail; Highly self-managed and able to work unsupervised, backed up with team support; Exceptional time management and ability to prioritise workload; Numerical accuracy and proficiency with Excel and Word; A positive outlook and can-do approach What’s in it for you? Apart from being a lovely place to work with creative, fun people, you can expect… In addition to all usual benefits the agency run regular team outings, offer a hybrid working structure and offer extensive external and internal training. 23 days holiday plus a day off for your birthday + An extra day’s holiday for every year worked. Every other Friday is a half day Opportunity for event management and overseas travel They are committed to employee development, training and job satisfaction
Fulfilment Manager - Promotional Marketing employer: Stonor Recruitment
Contact Detail:
Stonor Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Manager - Promotional Marketing
✨Tip Number 1
Familiarize yourself with the agency's past campaigns and clients. Understanding their work with major brands like ITV and Global Radio will help you speak their language during interviews and show your genuine interest in their projects.
✨Tip Number 2
Highlight your customer service experience by preparing specific examples of how you've gone the extra mile for clients in previous roles. This will demonstrate your commitment to providing first-class service, which is crucial for this position.
✨Tip Number 3
Showcase your organizational skills by discussing any tools or methods you use to manage your time and workload effectively. Mentioning your proficiency with Excel and Word can also set you apart as a candidate who can handle the administrative aspects of the role.
✨Tip Number 4
Prepare to discuss how you thrive under pressure and meet tight deadlines. Sharing stories of past experiences where you successfully managed high-stress situations will illustrate your ability to excel in a fast-paced environment.
We think you need these skills to ace Fulfilment Manager - Promotional Marketing
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in customer-facing roles or account management. Use specific examples that showcase your ability to provide first-class customer service and manage tight deadlines.
Showcase Your Organizational Skills: Detail your exceptional organization and problem-solving skills in your application. Mention any tools or methods you use to stay organized, especially in high-pressure situations.
Demonstrate Enthusiasm: Convey your passion for the entertainment sector and your commitment to going the extra mile for clients. A positive outlook and can-do attitude are key traits they are looking for.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to ensure your application stands out.
How to prepare for a job interview at Stonor Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing first-class customer service. Share specific examples from your past experiences where you went the extra mile for a customer, as this aligns perfectly with what the agency values.
✨Demonstrate Your Organizational Skills
Prepare to discuss how you manage tight deadlines and prioritize tasks. Bring up instances where your exceptional organization and problem-solving skills helped you succeed in a fast-paced environment.
✨Highlight Your Team Spirit
Since the team is described as close-knit and social, emphasize your ability to work well within a team. Share stories that showcase your collaborative spirit and how you contribute positively to team dynamics.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle pressure and unexpected challenges. Prepare scenarios where you successfully managed difficult situations, showcasing your numerical accuracy and proficiency with tools like Excel and Word.
