At a Glance
- Tasks: Join a key account team to provide expert customer service and schedule estimators across the UK.
- Company: A leading brand in the security and void property market, known for professional advice.
- Benefits: Enjoy remote work flexibility, a strong benefits package, and occasional meetings in Malmsbury.
- Why this job: Perfect for organized individuals focused on customer needs, with opportunities for relationship building.
- Qualifications: Knowledge of the property market and excellent verbal and written customer service skills required.
- Other info: Ideal for those seeking a work-from-home role with a supportive team environment.
The predicted salary is between 28800 - 42000 £ per year.
Due to expansion our client are hiring an Account Manager to join one of their key account teams to provide professional, highly courteous and expert customer service to their clients across the UK. Ideally you will have some knowledge of the property market, either commercial or domestic and possess expert customer service skills both verbally and written. The client is a brand leader is the security and void property market offering highly professional and expert advice for security services to commercial property owners across the country. Working from home (with occasional meetings at Head Office in Malmsbury) this role would suit an individual who is highly organised, is able to prioritise their workload and one who will always have the needs of the customer as their number one daily focus with everything they do. This job is part of a team of remote workers offering the highest level of expert security advice to commercial property owners who need to secure their properties. It will also involve the scheduling of estimators to attend sites across the UK. Relationship building both internally and externally is also key as is the ability to always offer prompt and empathetic professional advice. If you are seeking a WFH opportunity with reasonable commuting distance from Malmsbury, please do not hessite to contact us immediately for a confidential discussion about the role. The role is offered with a strong benefits package which also includes a mo…
Account Manager employer: Palmer McCarthy Solutions Ltd
Contact Detail:
Palmer McCarthy Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with the property market, especially in the security and void property sectors. This knowledge will not only help you understand the needs of your clients better but also demonstrate your commitment to the role during discussions.
✨Tip Number 2
Practice your customer service skills by engaging in role-playing scenarios. This will prepare you for real-life situations where you need to provide prompt and empathetic advice to clients, showcasing your ability to prioritize their needs.
✨Tip Number 3
Network with professionals in the property and security industries. Building relationships can give you insights into the market and may even lead to referrals or recommendations that could strengthen your application.
✨Tip Number 4
Be prepared to discuss your organizational skills and how you manage your workload effectively. Think of examples from your past experiences where you successfully prioritized tasks to meet client needs, as this will resonate well with the hiring team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Account Manager position. Highlight key responsibilities and required skills, such as customer service expertise and knowledge of the property market.
Tailor Your CV: Customize your CV to reflect your experience in customer service and any relevant knowledge of the property market. Use specific examples that demonstrate your ability to prioritize workload and build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the security and void property market. Mention how your skills align with the company's needs and express your enthusiasm for the role.
Highlight Remote Work Skills: Since this is a work-from-home position, emphasize your ability to work independently, stay organized, and manage your time effectively. Provide examples of how you've successfully worked remotely in the past.
How to prepare for a job interview at Palmer McCarthy Solutions Ltd
✨Show Your Knowledge of the Property Market
Make sure to brush up on your knowledge of both commercial and domestic property markets. Be prepared to discuss recent trends or news in the industry, as this will demonstrate your genuine interest and expertise.
✨Emphasize Your Customer Service Skills
Since the role requires expert customer service skills, be ready to share specific examples from your past experiences where you provided exceptional service. Highlight how you handled difficult situations and maintained a positive relationship with clients.
✨Demonstrate Your Organizational Skills
The ability to prioritize workload is crucial for this position. Prepare to discuss your methods for staying organized and managing multiple tasks effectively, especially in a remote work environment.
✨Build Rapport During the Interview
Relationship building is key in this role. Use the interview as an opportunity to connect with the interviewer. Show empathy and understanding in your responses, and ask thoughtful questions that reflect your interest in their company culture.