Senior Support Account Manager

Mode Search is supporting a leading fashion supplier in the search for a dynamic and experienced Senior Account Manager to join their growing team. This is an excellent opportunity for a commercially-minded individual to contribute to a thriving, fast-paced fashion business with a strong presence across major retail channels. The role is based in Central London, operating from the company\’s head office. This is a full-time, permanent position requiring five days per week onsite. The Senior Account Manager will report directly to the Sales Director and will be responsible for managing an Assistant. The Role Act as the primary point of contact for key retail accounts including high street, e-commerce, and independent partners Build and maintain strong, lasting relationships with buyers and merchandisers to encourage repeat business Manage the full order lifecycle—from concept through costing, development, and delivery Brief internal design and development teams on client requirements, seasonal direction, and product needs Handle lab dip, strike-off, and bulk submission processes, including follow-ups for approvals Attend and lead regular buyer meetings, ensuring alignment on product direction and timelines Present collections and samples to clients, ensuring they meet both trend and commercial criteria Maintain up-to-date records and streamline internal systems for tracking and communication Manage critical paths and coordinate with factories, logistics, and technical teams to meet delivery deadlines Analyse sales data and identify new opportunities or product gaps to drive account growth Support onboarding of new accounts and participate in trade shows, client visits, and external meetings as needed Collaborate with merchandising and production teams to ensure margin targets are achieved Requirements Minimum 4–5 years of experience in a fashion wholesale or supplier environment in an account management role Strong knowledge of garment development, costings, and critical path management Commercially astute with the ability to interpret fashion trends into successful product ranges Excellent communication and relationship-building skills with both internal and external stakeholders Highly organised, detail-oriented, and capable of managing multiple accounts simultaneously Confident presenting to clients and working cross-functionally in a deadline-driven setting Please send your CV to info@modesearch.co.uk Due to the high volume of applications, only shortlisted candidates will be contacted.