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- Tasks: Lead daily operations, ensuring top-notch patient care and team coordination.
- Company: Join a well-established dental practice in Chelsea, known for exceptional care.
- Benefits: Enjoy competitive salary, professional development, and a supportive team environment.
- Why this job: Shape the future of a respected clinic while working in a modern setting.
- Qualifications: 5+ years in dental or healthcare management, with NHS experience essential.
- Other info: Opportunity to drive continuous improvement and engage with patients creatively.
The predicted salary is between 36000 - 60000 £ per year.
We are a well-established dental practice located in the heart of Chelsea, London, providing exceptional dental care to both NHS and private patients. Our modern, fully equipped clinic is committed to delivering the highest clinical standards in a professional and patient-focused environment. We are now seeking an experienced Dental Practice Manager to join our leadership team and help take the practice to the next level.
As the Dental Practice Manager, you will oversee the day-to-day operations of the practice, ensuring high standards of patient care, staff coordination, and operational efficiency. This is a pivotal role that requires strong leadership, excellent organizational skills, and a deep understanding of dental practice workflows.
Key Responsibilities:- Oversee all administrative and operational aspects of the dental practice
- Lead, support, and develop the front desk and clinical team to maintain a positive, high-performance culture
- Ensure compliance with healthcare regulations, including CQC standards and GDPR
- Manage patient scheduling, billing, and customer service processes
- Monitor and optimize financial performance, including budgeting and cost control
- Liaise with suppliers, labs, and external partners to maintain smooth operations
- Implement and maintain practice policies and procedures
- Support marketing efforts and patient engagement strategies
- Drive continuous improvement across all areas of the practice
- Minimum 5 years of experience in dental or healthcare practice management
- Previous experience working in an NHS dental practice is essential
- Strong knowledge and practical understanding of NHS contract management, UDAs, and patient pathways
- In-depth knowledge of CQC compliance and NHS regulatory frameworks
- Strong leadership and team management abilities
- Exceptional communication and interpersonal skills
- Proficiency with dental software systems (S.F.D.)
- Proven ability to manage budgets, performance metrics, and KPIs
- Highly organised, detail-oriented, and proactive
Why Join Chelsea House Dental? Work in a state-of-the-art practice with a supportive and collaborative team. Opportunity to lead and shape the growth of a well-respected dental clinic. Competitive salary and benefits. Continuous professional development and training opportunities.
Dental Practice Manager (London) employer: Chelsea House Dental
Contact Detail:
Chelsea House Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Practice Manager (London)
✨Tip Number 1
Network with professionals in the dental and healthcare sectors. Attend industry events, join relevant online forums, and connect with current or former employees of Chelsea House Dental on LinkedIn to gain insights and potentially get a referral.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in dental practice management, especially those related to NHS compliance and CQC standards. This knowledge will not only help you stand out but also demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that showcase your leadership skills and ability to improve operational efficiency. Highlight any successful projects or initiatives you've led that align with the responsibilities of the Dental Practice Manager role.
✨Tip Number 4
Research Chelsea House Dental thoroughly. Understand their values, patient care philosophy, and any recent news or achievements. Tailoring your conversation during interviews to reflect this knowledge can significantly enhance your chances of making a positive impression.
We think you need these skills to ace Dental Practice Manager (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in dental or healthcare practice management. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a dental practice effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for dental care and your understanding of the role. Mention your experience with NHS practices and how you can contribute to Chelsea House Dental's mission of providing exceptional patient care.
Highlight Compliance Knowledge: Since compliance with healthcare regulations is crucial, ensure you mention your knowledge of CQC standards and NHS regulatory frameworks. Provide examples of how you've successfully managed compliance in previous roles.
Showcase Team Management Skills: Discuss your experience in leading and developing teams. Highlight any strategies you've implemented to foster a positive work culture and improve team performance, as this is key for the Dental Practice Manager role.
How to prepare for a job interview at Chelsea House Dental
✨Showcase Your Leadership Skills
As a Dental Practice Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, resolving conflicts, and fostering a positive work culture. Use specific examples to illustrate how you've successfully led a team in a dental or healthcare setting.
✨Demonstrate Your Knowledge of Compliance
Understanding CQC standards and NHS regulations is crucial for this role. Brush up on these topics before the interview and be ready to explain how you have ensured compliance in your past positions. This will show that you are well-versed in the necessary regulations and can maintain high standards.
✨Prepare for Financial Discussions
Since the role involves monitoring financial performance, be ready to discuss your experience with budgeting, cost control, and performance metrics. Bring examples of how you've optimised financial processes in previous roles, as this will demonstrate your capability in managing the practice's finances effectively.
✨Engage with Patient Care Strategies
Patient care is at the heart of the practice. Be prepared to talk about your strategies for enhancing patient engagement and satisfaction. Discuss any marketing efforts you've implemented or supported in the past, as well as how you’ve improved patient pathways and overall service delivery.
