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- Tasks: As a Service Advisor, you'll enhance customer experiences and provide top-notch service.
- Company: Join the Steven Eagell Group, Europe's largest Lexus and Toyota retailer, known for excellence.
- Benefits: Enjoy a £30K salary, company car scheme, staff discounts, and health programs.
- Why this job: This role offers world-class training and a chance to represent a prestigious automotive brand.
- Qualifications: No specific experience required; just bring your passion for customer service!
- Other info: Full-time, permanent position with opportunities for growth in a supportive environment.
The predicted salary is between 24000 - 42000 £ per year.
Ready for a new & exciting opportunity with an award-winning employer? Ready to represent the world’s no.1 automotive brand? Ready to take your customer service skills to the next level with world class training? If so, we have an incredible opportunity for you to build a career working for a leading group that represents the world’s largest automotive brand, Lexus. Remember this word: ‘Omotenashi’. You will learn its principles, mastering: Meticulous attention to detail Foreseeing the needs of others Surpassing expectations to ensure a memorable experience Ready to apply? Role Info: Service Advisor Wolverhampton £30K Guaranteed in first 12 months and £35,000+ on OTE Plus Company Pension, Company Car Scheme, Staff Discount, Health and Wellbeing Programme, Plus Other Excellent Benefits/Incentives Full Time – Permanent As one of the leading Lexus Centre’s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. Who are we? The Steven Eagell Group, Europe’s largest Lexus and Toyota retailer, is a prestigious and award-winning employer. With a strong presence across 44 locations in areas such as the Southeast, East of England, and West Midlands, we are seeking friendly individuals to join our expanding Customer Services team. We offer a remarkable working environment, coup…
Service Advisor / Customer Service - Career Opportunity. Lexus employer: Recruitment Revolution Careers
Contact Detail:
Recruitment Revolution Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor / Customer Service - Career Opportunity. Lexus
✨Tip Number 1
Familiarize yourself with the concept of 'Omotenashi'. This Japanese term embodies exceptional customer service and attention to detail, which is crucial for a Service Advisor role at Lexus. Understanding this principle will help you align with the company's values during your interactions.
✨Tip Number 2
Research the Steven Eagell Group and its reputation in the automotive industry. Knowing their history, values, and achievements will allow you to speak confidently about why you want to work there and how you can contribute to their success.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of specific situations where you exceeded customer expectations or resolved issues effectively, as these stories will demonstrate your fit for the role.
✨Tip Number 4
Network with current or former employees of the Steven Eagell Group. Engaging with them can provide valuable insights into the company culture and expectations, helping you tailor your approach when applying for the position.
We think you need these skills to ace Service Advisor / Customer Service - Career Opportunity. Lexus
Some tips for your application 🫡
Understand 'Omotenashi': Familiarize yourself with the concept of 'Omotenashi' and how it applies to customer service. Highlight your understanding of meticulous attention to detail and exceeding customer expectations in your application.
Tailor Your CV: Customize your CV to reflect your customer service experience and skills. Emphasize any previous roles where you demonstrated exceptional service, attention to detail, and the ability to foresee customer needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your desire to work with Lexus. Mention specific examples of how you've surpassed customer expectations in the past.
Highlight Relevant Skills: In your application, make sure to highlight skills that align with the job description, such as communication, problem-solving, and teamwork. Use specific examples to demonstrate these skills effectively.
How to prepare for a job interview at Recruitment Revolution Careers
✨Understand 'Omotenashi'
Make sure you familiarize yourself with the concept of 'Omotenashi', which emphasizes exceptional customer service. Be prepared to discuss how you can foresee customer needs and exceed their expectations during the interview.
✨Showcase Your Attention to Detail
During the interview, highlight your meticulous attention to detail. Provide examples from your past experiences where your careful approach made a significant difference in customer satisfaction.
✨Demonstrate Passion for Customer Service
Express your enthusiasm for providing outstanding customer service. Share stories that illustrate your commitment to putting customers first and creating memorable experiences.
✨Research the Company
Take the time to learn about the Steven Eagell Group and its values. Understanding their mission and the importance they place on customer service will help you align your answers with their expectations.
