Sales Support Executive

Sales Support Executive

Full-Time 21000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support prospects through their buying journey and qualify leads for product demos.
  • Company: Join everyLIFE, a fast-growing SaaS provider improving care delivery in the UK.
  • Benefits: Enjoy 25 days holiday, private medical insurance, early finish Fridays, and more perks!
  • Why this job: Be part of a mission-driven team making a real impact in social care technology.
  • Qualifications: Previous customer service or sales experience; strong communication and organizational skills required.
  • Other info: This is a UK-based role; applicants must have the right to work in the UK.

The predicted salary is between 21000 - 30000 £ per year.

Job Description: Sales Support Executive at everyLIFE

The role of the Sales Support Executive is to support prospects through their buying journey; understanding their key requirements and fact finding out about each individuals organisation in order to fully qualify how suitable they are for a product demo.

Reporting to the Head of Sales, the Sales Support Executive will play a crucial role within everyLIFE.

Position Type: Permanent.

Location: Farnborough head office/hybrid

Benefits include: 25 days holiday + 3 additional days over Christmas, early finish Friday, private medical insurance, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme.

Working Hours: Full time

Start date: ASAP

Salary: £26,500

Our dynamic sales team carry out sales activities and tasks to drive the sales of our software and applications. All conversations with leads and prospects are driven by the customer taking a positive action to discuss their requirements with us from a variety of methods, such as direct marketing email campaigns, social media and events. They have daily direct interaction with customers and leads, either virtually, via the phone or online platforms.

You will:

  • Manage, nurture and convert leads into qualified demo opportunities from a variety of platforms including web forms, phone and live chat.
  • Qualify leads and enquiries against a set criteria for ideal customers and sales and effectively articulate information about the PASS system to leads.
  • Ensure that lead information is accurately recorded on the Customer Relationship Management system (CRM).
  • Process leads and opportunities on the CRM in a timely fashion and always in accordance with Company procedure.
  • Provide lead and opportunity information and other reports as and when required.
  • Support the Head of Sales and sales team in effectively following up on demo and sales opportunities – including but not limited to supporting in the creating of customer proposals
  • Support the sales team and wider organisation in attending events throughout the year and working as part of a team to follow up on lead capture and enquiries.
  • Support the sales and marketing teams in preparing for large events and roadshows, ensuring all the correct and relevant material is available to be dispatched
  • Be a voice of everyLIFE

You have:

  • Previous experience within Customer Service or Sales Executive roles
  • A confident and capable communicator
  • Previously supported a product or service
  • Understanding of a sales process
  • Good knowledge of social media platforms
  • Goal oriented with experience of working in a target and delivery driven environment
  • Ability to manage a portfolio of prospects simultaneously, prioritizing appropriately and managing time efficiently
  • Ability to build and maintain effective working relationships with a range of people. Work co-operatively with others to be part of a team
  • Good working knowledge of Microsoft Office

You may have:

  • Experience of supporting a SaaS product
  • Some knowledge of the care sector and in care delivery
  • Experience using Salesforce CRM

Please note that this is a UK based role and we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information.

If you have any questions, please email

everyLIFE's mission is to create innovative technology solutions and provide ongoing support that improves the delivery of care. We are a ten-year-old, fast-growth SaaS provider primarily to the UK social care market. Our primary product PASS helps carers to deliver the best care outcomes for those they assist, by eliminating time-consuming paperwork and lowering the risk of medicine mismanagement via Android, iOS and web-based services.

Here at everyLIFE, we design, build, release, manage and support software and applications that are crucial parts of the physical care being given to tens of thousands of vulnerable people across the UK.

We come together to help those who have challenges beyond their own control and need to be cared for in their own unique way. We must get it right, every day!

Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly and honestly in everything we do.

Sales Support Executive employer: everyLIFE Technologies

At everyLIFE, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that empowers our Sales Support Executives to thrive. With benefits like 25 days of holiday plus additional time off during Christmas, private medical insurance, and opportunities for professional growth, our Farnborough head office provides a dynamic environment where your contributions directly impact the care sector. Join us in making a meaningful difference while enjoying a fulfilling career with a team that values transparency, teamwork, and customer-centricity.
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Contact Detail:

everyLIFE Technologies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Executive

✨Tip Number 1

Familiarize yourself with the PASS system and its benefits. Understanding how it improves care delivery will help you articulate its value to potential customers during your interactions.

✨Tip Number 2

Leverage social media platforms to connect with leads and prospects. Engaging with them through these channels can help you build relationships and understand their needs better.

✨Tip Number 3

Practice your communication skills, especially in articulating product features and benefits. Being a confident communicator is key to converting leads into qualified demo opportunities.

✨Tip Number 4

Get comfortable with using CRM systems like Salesforce. Being proficient in managing lead information and processing opportunities efficiently will set you apart in this role.

We think you need these skills to ace Sales Support Executive

Customer Service Experience
Sales Process Understanding
Lead Qualification
Effective Communication Skills
Time Management
Relationship Building
Goal Orientation
Microsoft Office Proficiency
CRM System Knowledge
Social Media Familiarity
Team Collaboration
Report Generation
Event Support Experience
Attention to Detail

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Support Executive at everyLIFE. Highlight your relevant experience in customer service or sales roles that align with the job description.

Tailor Your CV: Customize your CV to reflect the skills and experiences mentioned in the job description. Emphasize your communication skills, experience with CRM systems, and any knowledge of the care sector or SaaS products.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've managed leads, supported sales processes, or worked in a team environment.

Highlight Relevant Skills: In your application, be sure to highlight your ability to build relationships, manage multiple prospects, and work cooperatively with others. Mention your proficiency in Microsoft Office and any experience with social media platforms.

How to prepare for a job interview at everyLIFE Technologies

✨Understand the Sales Process

Make sure you have a solid grasp of the sales process, especially how it relates to lead qualification. Be prepared to discuss your previous experiences in customer service or sales roles and how they align with the responsibilities of the Sales Support Executive.

✨Showcase Your Communication Skills

As a Sales Support Executive, effective communication is key. Practice articulating your thoughts clearly and confidently. You might be asked to role-play a scenario where you qualify a lead, so be ready to demonstrate your communication prowess.

✨Familiarize Yourself with the Product

Research everyLIFE's PASS system and understand its features and benefits. Being knowledgeable about the product will help you answer questions more effectively and show your genuine interest in the role.

✨Highlight Team Collaboration

The role requires working closely with the sales team and other departments. Prepare examples of how you've successfully collaborated with others in past roles, emphasizing your ability to build and maintain effective working relationships.

Sales Support Executive
everyLIFE Technologies
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