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- Tasks: Lead a tech team to enhance IT infrastructure and support business systems.
- Company: Join a fast-growing B2C ecommerce company focused on pet health supplements.
- Benefits: Enjoy hybrid work, with 2 days in the office and a dynamic work environment.
- Why this job: Be part of a mission-driven company aiming to become a global leader in pet health.
- Qualifications: 5+ years in IT management, strong leadership, and expertise in Microsoft technologies required.
- Other info: No sponsorship available; ideal for proactive leaders ready to innovate.
The predicted salary is between 43200 - 72000 £ per year.
Position: IT Manager
Company: Confidential B2C Ecommerce Client
Location: Hybrid working, 2 days per week in office
Reporting to: CTO
This role is for a company focused on improving lives through scientifically backed supplements. Their flagship product is a market leader in its category, supporting the health and mobility of pets. With an ambitious mission, the company operates in a fast-paced, high-growth environment and has a track record of rapid expansion over the past two years. The goal is to become the most trusted brand in their sector globally.
The IT Manager will join a growing technology team dedicated to delivering customer-centric solutions and support for core business systems. The role includes building and managing a team of subject matter experts while overseeing key IT infrastructure and services.
Key Responsibilities:
- Oversee IT infrastructure, business applications, and end-user support services across the organisation.
- Manage the performance and relationship with external 3rd-party managed service providers.
- Act as a key stakeholder in managing 3rd-party vendor relationships.
- Develop and enforce IT policies, ensuring alignment with company procedures.
- Drive improvements in the technology landscape to reduce risks and stay updated with advancements.
- Manage the IT budget, optimising costs for technology services and solutions.
- Provide hands-on technical expertise for implementations and issue resolution.
- Serve as the escalation point for complex technical issues.
- Propose innovative solutions for process and cost efficiencies.
Key Skills and Experience:
- 5+ years in a senior technical role (e.g., Senior Technical Engineer, IT Lead, IT Manager).
- Leadership experience managing a small team of support engineers.
- Proficiency in Microsoft technologies (M365, MS Azure).
- Networking expertise (WAN, LAN, VPNs, Switching, Routing).
- Familiarity with ERP/CRM systems.
- Knowledge of infrastructure scripting (PowerShell, Python).
- Strong technical management skills and knowledge of hardware/software systems.
- A proactive and motivated approach to project delivery.
Desired Skills and Experience (Not Essential):
- Experience with RESTful APIs and scripting languages.
- Background in small, dynamic teams or eCommerce environments.
- Ability to set up infrastructure from scratch and develop and expand a team
The client cannot offer sponsorship at this time. For more information please share your CV with me at
IT Manager employer: La Fosse
Contact Detail:
La Fosse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Make sure to highlight your leadership experience in managing a small team of support engineers. This is crucial for the IT Manager role, as you'll be expected to build and manage a team of subject matter experts.
✨Tip Number 2
Familiarize yourself with the latest advancements in Microsoft technologies, especially M365 and MS Azure. Being well-versed in these areas will demonstrate your capability to oversee IT infrastructure effectively.
✨Tip Number 3
Showcase any experience you have with ERP/CRM systems. This knowledge will be beneficial as you manage business applications and end-user support services across the organization.
✨Tip Number 4
Prepare to discuss your proactive approach to project delivery and how you've driven improvements in technology landscapes in previous roles. This aligns perfectly with the company's goal of reducing risks and optimizing costs.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management, particularly in eCommerce and team leadership. Emphasize your proficiency with Microsoft technologies and any experience with ERP/CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and how your background aligns with the company's mission of improving lives through scientifically backed supplements. Mention specific achievements in previous roles that demonstrate your ability to drive improvements in IT infrastructure.
Highlight Leadership Experience: In your application, clearly outline your leadership experience managing teams. Provide examples of how you have successfully led projects or initiatives that improved IT services or reduced costs.
Showcase Technical Expertise: Detail your technical skills, especially in networking and scripting. If you have experience with RESTful APIs or setting up infrastructure from scratch, make sure to include that as well, as it aligns with the desired skills for the role.
How to prepare for a job interview at La Fosse
✨Showcase Your Leadership Skills
As an IT Manager, you'll be expected to lead a team. Be prepared to discuss your previous leadership experiences, how you managed your team, and any challenges you faced. Highlight specific examples where you successfully guided your team through complex projects.
✨Demonstrate Technical Proficiency
Make sure to brush up on your knowledge of Microsoft technologies, networking, and scripting languages. Be ready to answer technical questions and provide examples of how you've used these skills in past roles. This will show that you have the hands-on expertise needed for the position.
✨Understand the Company's Mission
Research the company’s mission and flagship product. Be prepared to discuss how your role as IT Manager can contribute to their goal of becoming the most trusted brand in their sector. Showing alignment with their values will make a strong impression.
✨Prepare for Vendor Management Questions
Since managing relationships with third-party vendors is a key responsibility, think about your past experiences in vendor management. Prepare to discuss how you’ve handled vendor relationships, negotiated contracts, or resolved conflicts to ensure service delivery.
