At a Glance
- Tasks: Provide exceptional service and manage client relationships in hospitality.
- Company: Join Compass, a leader in the hospitality industry with 6,000 venues.
- Benefits: Enjoy free meals, discounted travel, wellness classes, and cash rewards.
- Why this job: Grow your career with training programs and a supportive, diverse culture.
- Qualifications: GCSE in English and Maths; experience in hospitality or contract catering preferred.
- Other info: Embrace a workplace that values diversity and empowers you to thrive.
The predicted salary is between 28800 - 43200 £ per year.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Free Parking Free Meals On Duty Discounted Pool Acess Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families What you’ll be doing: To provide exceptional service to our clients. Manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to. Drive the hospitality operations to exceed customer requirements. Review business performance and ensure delivery of key financial targets in line with management and performance reporting. Demonstrate commercial value to your direct reports, line manager and Leadership teams, in line with the One Compass vision, values and overall business strategy. Who you are: A sound background within hospitality or contract catering is an advantage, as is excellent food and health and safety awareness. In this role there is a need for strong people management skills and excellent communication, with the flexibility to adapt style depending on the audience and circumstances. There is also responsibility for coaching and training the team in order to ensure that all employees have the appropriate skills to deliver an excellent service. There is a strong focus and need for management of budgets, labour costs and delivering against sales and profit targets. Therefore, commercial awareness is essential as is the ability to hold others accountable and think strategically. In this role there is a high level of responsibility and focus on ensuring that we are delivering a great service to our clients and customers. A strong customer service background and ethos is therefore vital. GCSE or equivalent in English and Maths Operational Management experience in Hospitality or Contract Catering Computer literate Strong communication skills Strong organisational skills Ability to work to strict pressured deadlines Able to communicate at all levels About Us As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses. Job Reference: com/2811/98233001/52678519/R/SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength! JBRP1_UKTJ
Compass UK & Ireland | Hospitality Manager - Caterham employer: Compass UK & Ireland
Contact Detail:
Compass UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compass UK & Ireland | Hospitality Manager - Caterham
✨Tip Number 1
Familiarize yourself with the Compass Group's values and mission. Understanding our commitment to exceptional service and commercial awareness will help you align your responses during interviews and demonstrate that you're a great fit for our team.
✨Tip Number 2
Highlight your experience in managing client relationships and driving hospitality operations. Be prepared to share specific examples of how you've exceeded customer requirements and met financial targets in previous roles.
✨Tip Number 3
Showcase your strong people management skills. Discuss how you've coached and trained teams in the past, ensuring they have the necessary skills to deliver excellent service, which is crucial for this role.
✨Tip Number 4
Prepare to discuss your approach to budget management and strategic thinking. Being able to articulate how you've successfully managed costs while delivering quality service will set you apart from other candidates.
We think you need these skills to ace Compass UK & Ireland | Hospitality Manager - Caterham
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Hospitality Manager position. Tailor your application to highlight your relevant experience in hospitality and contract catering.
Highlight Your Skills: Emphasize your strong people management skills, communication abilities, and commercial awareness in your CV and cover letter. Provide specific examples of how you've successfully managed budgets and delivered excellent customer service.
Showcase Your Experience: Detail your operational management experience in hospitality or contract catering. Include any relevant qualifications, such as GCSEs in English and Maths, and mention any training or coaching roles you've undertaken.
Personalize Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for working with Compass Group UK&I. Mention how you align with their values and commitment to diversity and inclusion.
How to prepare for a job interview at Compass UK & Ireland
✨Showcase Your Hospitality Experience
Make sure to highlight your background in hospitality or contract catering during the interview. Share specific examples of how you've provided exceptional service and managed client relationships effectively.
✨Demonstrate Strong People Management Skills
Prepare to discuss your experience in coaching and training teams. Provide examples of how you've adapted your communication style to different audiences and circumstances, showcasing your flexibility and leadership.
✨Emphasize Commercial Awareness
Be ready to talk about your understanding of budget management, labor costs, and financial targets. Discuss any strategies you've implemented in the past to drive profitability and hold team members accountable.
✨Highlight Customer Service Ethos
Since a strong customer service background is vital for this role, share stories that illustrate your commitment to delivering excellent service. Explain how you ensure customer satisfaction and exceed expectations.