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- Tasks: Lead sales strategies and manage key accounts to drive revenue growth.
- Company: Join Four Seasons, a luxury brand known for exceptional guest experiences and a supportive culture.
- Benefits: Enjoy competitive pay, free meals, wellness days, and up to 20 complimentary nights at any Four Seasons.
- Why this job: Be part of a dynamic team in a stunning location, making lasting impressions on guests.
- Qualifications: 5+ years in luxury travel sales with strong communication and project management skills required.
- Other info: Flexible travel opportunities and a vibrant employee experience await you!
The predicted salary is between 43200 - 72000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
What you will do:
- Manage assigned account profiles in line with Four Seasons standards (MOS), with a focus on revenue generation.
- Develop and maintain strong relationships across assigned markets, leveraging industry knowledge and market intelligence.
- Identify new business opportunities, particularly in long-stay residential bookings and the luxury leisure segment.
- Plan and execute sales strategies including prospecting, sales trips, sales blitzes, familiarization tours, and virtual/in-person client meetings.
- Serve as the Hotel’s lead for Preferred Partner and American Express Fine Hotels & Resorts (FHR) programs.
- Educate and engage travel advisors through tailored communications, training, and hosted events.
- Monitor and report on market trends, booking patterns, account performance, and forecasting.
- Collaborate with hotel leadership and support the Director of Sales in managing team initiatives and market insights.
What you bring:
- Minimum 5 years of experience in a similar luxury travel sales role with a strong track record in assigned territories.
- Deep understanding of high-end leisure travel distribution, global agency networks, and luxury travel consortia.
- Proven ability to manage multiple projects, accounts, and priorities in a fast-paced environment.
- Exceptional interpersonal, presentation, and communication skills.
- Highly proficient in Microsoft Office Suite and design tools such as PowerPoint or Canva.
- Experience working with CRM systems such as Golden Sales & Catering (S&C) is preferred.
- Flexible to travel globally for client visits, tradeshows, and Four Seasons events.
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- Competitive package including base salary & participation in Pay for Performance Program.
- Excellent training and career development opportunities.
- Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service.
- Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day.
- Up to 2 paid Wellness days per year!
- Holiday entitlement increases with years of service up to 33 days off.
- Free Life Insurance.
- Bupa Dental and MediCash plan available.
- Opportunities to build a successful career with global potential.
- Season ticket loan & cycle to work scheme.
- Free dry cleaning available.
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream – a salary advance benefit.
- Employee Recognition Programmes.
- & many, many more surprises to discover!
We look forward to receiving your application!
Associate Director of Sales (London) employer: Four Seasons Hotel and Resorts Gruppe
Contact Detail:
Four Seasons Hotel and Resorts Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director of Sales (London)
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. Understanding their commitment to luxury and genuine heart will help you align your approach during interviews and networking opportunities.
✨Tip Number 2
Leverage your existing network in the luxury travel sector. Reach out to contacts who may have insights into Four Seasons or can provide referrals, as personal connections can significantly boost your chances.
✨Tip Number 3
Stay updated on market trends and competitor activities in the luxury travel space. Being knowledgeable about the industry will allow you to speak confidently about how you can contribute to Four Seasons' success.
✨Tip Number 4
Prepare to discuss specific sales strategies you've successfully implemented in the past. Highlighting your experience with long-stay residential bookings and luxury leisure segments will demonstrate your fit for the role.
We think you need these skills to ace Associate Director of Sales (London)
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Four Seasons' commitment to luxury and genuine heart. Reflect this understanding in your application by showcasing how your values align with theirs.
Tailor Your CV: Make sure your CV highlights relevant experience in luxury travel sales. Emphasise your track record in revenue generation and relationship management, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of high-end leisure travel. Mention specific achievements that demonstrate your ability to manage multiple accounts and projects effectively.
Showcase Your Skills: Highlight your proficiency in Microsoft Office Suite and any experience with CRM systems like Golden Sales & Catering. Provide examples of how you've used these tools to drive sales and improve client relationships.
How to prepare for a job interview at Four Seasons Hotel and Resorts Gruppe
✨Understand the Company Culture
Before your interview, take some time to research Four Seasons' values and culture. They emphasise treating everyone with respect and creating memorable experiences. Be prepared to discuss how your personal values align with theirs.
✨Showcase Your Sales Experience
Highlight your previous sales roles, especially in luxury travel. Prepare specific examples of how you've successfully managed accounts and generated revenue. This will demonstrate your capability to meet their expectations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle multiple projects. Think of scenarios where you had to adapt quickly or manage competing priorities, and be ready to share these experiences.
✨Engage with Your Interviewers
During the interview, ask insightful questions about the team dynamics and sales strategies at Four Seasons. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
