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- Tasks: Manage repairs, perform maintenance, and ensure guest satisfaction in a luxury hotel environment.
- Company: Join Coworth Park, part of the prestigious Dorchester Collection, known for excellence and employee care.
- Benefits: Enjoy bonuses, discounts, complimentary stays, and vibrant social events with a focus on well-being.
- Why this job: Become a legend in your field while working in a supportive, creative, and passionate team.
- Qualifications: Strong communication skills; experience in luxury hotels is a plus; relevant engineering qualifications preferred.
- Other info: Opportunities for training, development, and a £1000 bonus for referring friends.
The predicted salary is between 36000 - 60000 £ per year.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Shift Engineer, you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you will get:
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotel
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including Summer party and Winter ball
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities
- £1000 bonus when you recommend a friend
- Access to immediate well being advice, because we care about our employees
What you will do:
- Responsible for managing repairs, either in person or through subcontractors, respond to daily engineering issues and perform proactive routine maintenance and equipment inspection, being fully aware of Health & Safety legislation.
- Working closely with all departments, especially Housekeeping, to ensure the best service around our hotel.
- Show flexibility and creativity in dealing with guests' special requests and challenges that may arise during the day.
What you will bring:
- Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day.
- Great communication skills with a strong customer service ethic.
- English is the primary language used in our hotel. You can comfortably communicate in this language.
- Previous experience in a luxury 5* hotel is beneficial but not essential.
- ONC/HNC or City & Guilds Building Services qualifications.
- Mechanical and/or Electrical engineering qualifications.
- Experience within Building services & controls.
- Knowledge of BMS controls, heating & air conditioning equipment and the general functioning of equipment such as plumbing, painting, carpentry, electrical and TV controls.
- Knowledge of Health & Safety and Risk assessments.
Shift Engineer employer: Coworth Park
Contact Detail:
Coworth Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Engineer
✨Tip Number 1
Familiarise yourself with the specific equipment and systems used in luxury hotels, such as BMS controls and HVAC systems. This knowledge will not only help you during the interview but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with current or former employees of Coworth Park or similar establishments. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of examples from your past experiences where you successfully managed repairs or maintenance issues. This will highlight your ability to handle the challenges that may arise in the role.
✨Tip Number 4
Demonstrate your passion for customer service by being ready to discuss how you would handle special requests from guests. This shows that you understand the importance of guest satisfaction in a luxury hotel environment.
We think you need these skills to ace Shift Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering, particularly in luxury hotel settings. Emphasise any qualifications like ONC/HNC or City & Guilds in Building Services, and detail your familiarity with mechanical and electrical systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention how your values align with those of the company, such as respect and working together, and provide examples of how you've demonstrated these in previous roles.
Highlight Communication Skills: Since communication is key in this role, ensure you mention your strong customer service ethic and ability to work collaboratively with different departments. Provide specific examples of how you've effectively communicated in past positions.
Showcase Problem-Solving Abilities: In your application, include instances where you've successfully dealt with engineering issues or guest requests creatively and flexibly. This will demonstrate your capability to handle challenges that may arise during your shift.
How to prepare for a job interview at Coworth Park
✨Showcase Your Technical Skills
As a Shift Engineer, it's crucial to demonstrate your technical expertise. Be prepared to discuss your experience with mechanical and electrical systems, as well as any relevant qualifications like ONC/HNC or City & Guilds. Highlight specific projects or challenges you've tackled in the past.
✨Emphasise Communication Abilities
Effective communication is key in this role, especially when coordinating with other departments. During the interview, share examples of how you've successfully communicated with team members or guests to resolve issues or enhance service.
✨Demonstrate Flexibility and Creativity
The job requires adaptability and creative problem-solving. Prepare to discuss situations where you've had to think on your feet or come up with innovative solutions to unexpected challenges, particularly in a hospitality setting.
✨Align with Company Values
Familiarise yourself with the company's core values: Passion, Personality, Respect, Working Together, and Creativity. Be ready to explain how you embody these values in your work and how they influence your approach to being a Shift Engineer.
