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- Tasks: Ensure the safety of patrons and staff while providing excellent customer service.
- Company: Join Theatre Severn, a vibrant venue hosting diverse events year-round.
- Benefits: Enjoy flexible hours with predominantly evening and weekend shifts.
- Why this job: Be part of an exciting team creating a welcoming atmosphere for theatre lovers.
- Qualifications: Must have a valid SIA license and a passion for customer service.
- Other info: Opportunity to gain experience in a dynamic performance environment.
We have an exciting opportunity to join our growing Front of House Team at Theatre Severn as a Casual SIA Security Steward. You will need a valid Security Industry Authority (SIA) license. You will be responsible for the security of patrons, staff and visitors at Theatre Severn. You will undertake Front of House security, concierge and stewarding duties and provide first aid care for staff and patrons of Theatre Severn. You will act as a key holder and duty manager for specific building opening times and provide a high standard of customer service, assisting with the creation of an exciting, welcoming, and friendly environment for theatre patrons. The role entails predominantly evenings and weekend work.
Theatre Severn is a busy and vibrant performance venue with a wide range of events throughout the year.
For further information, please view the attached documents
Team Name
Theatre Severn
DBS Required
Casual FOH Security Steward employer: Shropshire
Contact Detail:
Shropshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual FOH Security Steward
✨Tip Number 1
Make sure you highlight your SIA license prominently in your conversations and networking. This is a key requirement for the role, and demonstrating your compliance can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with Theatre Severn's events and atmosphere. Understanding the venue's unique vibe will help you engage more effectively during interviews and show your genuine interest in being part of their team.
✨Tip Number 3
Prepare to discuss your experience in customer service and security roles. Be ready to share specific examples of how you've handled challenging situations while maintaining a friendly and welcoming demeanor.
✨Tip Number 4
Since the role involves evening and weekend work, be clear about your availability. Showing flexibility and a willingness to work during peak times can make you a more attractive candidate for the position.
We think you need these skills to ace Casual FOH Security Steward
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Casual FOH Security Steward position. Understand the responsibilities, such as providing security, first aid care, and customer service, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in security, customer service, or similar roles. Mention your SIA license and any first aid qualifications you hold, as these are crucial for the position.
Show Enthusiasm for Theatre: Express your passion for the arts and working in a vibrant environment like Theatre Severn. Share any relevant experiences that demonstrate your commitment to creating a welcoming atmosphere for patrons.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents clearly convey your suitability for the role.
How to prepare for a job interview at Shropshire
✨Know Your SIA License
Make sure you are familiar with the details of your Security Industry Authority (SIA) license. Be prepared to discuss how your qualifications and experience align with the responsibilities of a Casual SIA Security Steward.
✨Demonstrate Customer Service Skills
Since providing a high standard of customer service is crucial, think of examples from your past experiences where you successfully handled customer interactions. Show that you can create a welcoming environment for theatre patrons.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult patrons or emergencies. Prepare by thinking through potential scenarios and your appropriate responses.
✨Show Enthusiasm for the Role
Express your passion for working in a vibrant performance venue like Theatre Severn. Share why you are excited about the opportunity and how you can contribute to creating an enjoyable experience for visitors.
