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For Companies At a Glance
- Tasks: Lead the Drawing Room team, ensuring exceptional guest experiences and smooth daily operations.
- Company: Join Coworth Park, part of the prestigious Dorchester Collection, known for excellence in hospitality.
- Benefits: Enjoy complimentary hotel stays, discounts, vibrant social events, and a competitive pension scheme.
- Why this job: Become a legend in hospitality while fostering a positive team culture and delivering unforgettable experiences.
- Qualifications: Previous experience in a 5-star luxury environment and strong communication skills are essential.
- Other info: Embrace a coaching approach to develop your team and create a captivating atmosphere for guests.
The predicted salary is between 36000 - 60000 £ per year.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Deputy Manager you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Deputy Manager in the Drawing Room at Coworth Park, here are just some of the great benefits you will receive:
- Complimentary stays including breakfast across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including Summer party and Winter ball
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities
- £1,000 bonus when you recommend a friend
- Access to immediate wellbeing advice, because We Care about our employees
What you'll do
Youll love what you do and take pride in delighting our colleagues & our guests:
- You will be responsible foroverseeing the day to day running of the Drawing Room,This will include team management, financial performance and guest engagement to ensure our guests receive nothing but the best experience.
- This is a role for a leader who wants to succeed, enjoys engaging with people and the art of delivering confident hospitality.
- You will develop a positive culture of ongoing and constant feedback in the Drawing Room. Through taking a coaching approach, you will take the time to build strong working relationships with the team.
- You will be assisting the Drawing Room Manager in managing the day to day operations of the Drawing Room, our beautiful afternoon tea room. You will be required to plan ahead to ensure we are set up to deliver success, this will include looking at upcoming bookings, liaising with the relevant department for any special requirements from the guest and working closely with the team to ensure they are in a position to deliver great service to the guest. You will take full ownership of any guest challenges with the aim that we resolve this immediately and recover their experience.
- You will know how to deal with uncomfortable situations and you will be able to think on your feet and live the spirit of kindness and generosity before process when dealing with difficult situations
- Our people are at the centre of what we do and as our Deputy Drawing Room Manager we want you to foster their development by creating a sense of belonging.
- We want you to continue to evolve the offering to remain vibrant and captivating while bringing an element of curiosity to all our guests to enjoy what The Drawing Room has to offering through all its various services throughout the day.
- As a leader we trust in you to strive for the best in class through the creation and upholding of standards, the encouragement of the team to succeed in the delivery of perfection and the constant stewardship of our brand.
- You will ensure that the guests experience always remains at the heart of what you do through engagement, creativity and passion.
The items shared are the essence of a day in the life of a Deputy Drawing Room Manager, but well make sure you are provided with specifics on how we care for our hotel
What you'll bring
- The ideal candidate will have previous experience in a 5star luxury environment as a head of department in Food & Beverage.
- Our values of, Passion, Personality, Respect, Working together and Creativity guide us each and every day. As a Drawing Room Deputy Manager youll have the opportunity to bring these to life and continue to create our legacy.
- Communicationis what keeps our departments runningperfectly. You have great communication skills with a strong customer service ethic.
- English is the primarylanguageused in our hotel. You can comfortablycommunicatein this language.
- You are a confident leader who strives daily in their workplace through their personal ambitions and the responsibilities that come with the role.
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Deputy Manager - The Drawing Room at Coworth Park employer: Coworth Park
Contact Detail:
Coworth Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - The Drawing Room at Coworth Park
✨Tip Number 1
Familiarize yourself with the Dorchester Collection's values and culture. Understanding their commitment to excellence in service and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to foster a positive team culture will resonate well with the hiring managers.
✨Tip Number 3
Research the specific offerings of The Drawing Room, especially their afternoon tea services. Being knowledgeable about their menu and unique experiences will demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare to discuss how you handle guest challenges and ensure satisfaction. Sharing real-life examples of your problem-solving skills will show that you can maintain high standards of guest experience.
We think you need these skills to ace Deputy Manager - The Drawing Room at Coworth Park
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Deputy Manager position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills, experience in a luxury environment, and strong communication abilities.
Tailor Your CV: Customize your CV to highlight relevant experience in food and beverage management, particularly in a 5-star luxury setting. Emphasize your leadership roles and any achievements that demonstrate your ability to deliver exceptional guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the values of the company. Use specific examples from your past experiences to illustrate how you embody their values of Passion, Personality, Respect, Working Together, and Creativity.
Showcase Your Communication Skills: In both your CV and cover letter, make sure to showcase your strong communication skills. Provide examples of how you've successfully engaged with guests and managed teams, as this is crucial for the role of Deputy Manager.
How to prepare for a job interview at Coworth Park
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you foster a positive team culture. Highlight instances where you've successfully managed a team, resolved conflicts, or implemented feedback mechanisms.
✨Emphasize Communication Abilities
Since communication is key in this role, be ready to showcase your strong communication skills. Provide examples of how you've effectively communicated with both guests and team members to ensure smooth operations.
✨Prepare for Scenario-Based Questions
Anticipate questions about handling difficult situations or guest challenges. Think of specific scenarios from your past experience where you demonstrated problem-solving skills and a commitment to guest satisfaction.
