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- Tasks: Lead daily operations and ensure exceptional guest experiences at our luxury aparthotel.
- Company: Join Court Residence, a growing independent aparthotel in historic Linlithgow.
- Benefits: Enjoy a competitive salary and the chance to grow with a forward-thinking business.
- Why this job: Be part of a dynamic team focused on hospitality excellence and continuous improvement.
- Qualifications: Experience in hotel management and strong leadership skills are essential.
- Other info: Flexibility for varied shifts is required; apply with a concise CV.
The predicted salary is between 30000 - 35000 £ per year.
Aparthotel Operations Manager
Linlithgow, EH49
Who are we?
Court Residence is a small independent Aparthotel operator offering luxury accommodation to national and international guests. We are based in the centre of the historic town of Linlithgow in a stunning building that hosts our Court Residence Aparthotel, which we opened in 2016. The business has gone from strength to strength and to meet the demand for our services we are opening additional space in the town in two new locations. Linlithgow is located on the main Edinburgh/Glasgow/Stirling train lines, close to Edinburgh Airport and the M9 and M8 motorway networks, which makes our accommodation offer an attractive proposition for both leisure and business guests.
A new role, of Operations Manager, offers the right candidate an exciting and rewarding opportunity to drive and develop the business to new levels.
Job Summary
We are seeking a dedicated and dynamic Hotel Operations Manager to oversee the daily operations of our aparthotel properties. Working alongside the owner Directors and our housekeeping, operations team and stakeholders, you will help ensure the smooth running of our growing portfolio. The ideal candidate will possess a passion for delivering exceptional guest experiences, maintaining high standards of product and service with an emphasis on continuous improvement.
Main Responsibilities of Role
- Delivering effective and efficient daily operational management across all the businesses
- Managing and leading the team
- Delivering a great guest experience
- Revenue Management, growth and cost control
- Identifying opportunities for improvement
- Ensure compliance with Health & Safety and regulatory requirements
Successful Candidates Skills and Requirements:
- Experience in hotel management or a similar role within the hospitality/property industry.
- Excellent leadership and people management skills.
- Proven ability to drive operational excellence and achieve financial targets.
- Sound knowledge of industry regulations and best practices.
- A passion for delivering guest experience and a commitment to service excellence.
- Excellent communication skills, both verbal and written.
- Strong organisational skills with attention to detail in all aspects of operations.
- Strong administrative skills and the ability to learn/navigate new operating systems.
- A proactive approach to problem-solving and decision-making in a fast-paced environment.
- Able to self-motivate and manage your own time.
- Flexibility to work varied shifts, including weekends and holidays as needed.
In return we are offering a competitive salary of between £30,000 – £35,000 as well as a chance to join this forward-thinking business and grow alongside us. If you are passionate about hospitality and possess the skills necessary to excel in this role, we invite you to apply for this exciting opportunity.
Please attach your CV .Your CV should be a maximum of 2 sides of A4 paper, detailing the skills, knowledge, experience and behaviors' you have that would be relevant to this role.
AMRT1_UKCT
Hotel Operations Manager employer: Court Residence
Contact Detail:
Court Residence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Operations Manager
✨Tip Number 1
Familiarize yourself with the local area of Linlithgow and its attractions. Understanding the unique selling points of the location will help you demonstrate your knowledge during the interview and show how you can enhance the guest experience.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed teams and improved operational efficiency, as this is crucial for the Operations Manager position.
✨Tip Number 3
Research the latest trends in the hospitality industry, especially regarding guest experience and operational excellence. Being knowledgeable about current best practices will set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Prepare to discuss your approach to revenue management and cost control. Have examples ready that showcase your ability to drive financial performance while maintaining high service standards, as this is a key responsibility of the role.
We think you need these skills to ace Hotel Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hotel management or similar roles. Focus on your leadership skills, operational excellence, and any relevant achievements that demonstrate your ability to drive guest satisfaction.
Showcase Your Passion: In your application, express your passion for hospitality and delivering exceptional guest experiences. Use specific examples from your past roles to illustrate how you have contributed to service excellence.
Highlight Relevant Skills: Emphasize your strong organizational skills, attention to detail, and problem-solving abilities. Mention any experience with revenue management and compliance with health and safety regulations, as these are key aspects of the role.
Keep It Concise: Ensure your CV is no longer than 2 sides of A4 paper. Be concise and focus on the most relevant information that aligns with the job description. This will make it easier for the hiring team to see your fit for the role.
How to prepare for a job interview at Court Residence
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional guest experiences in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experiences where you motivated your team to achieve operational excellence or financial targets.
✨Know the Business
Research Court Residence and its operations thoroughly. Understand their values, mission, and the unique aspects of their aparthotel offerings. This knowledge will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss how you approach problem-solving in a fast-paced environment. Think of specific challenges you've faced in hotel management and how you resolved them, emphasizing your proactive approach and decision-making skills.
