Account Director, UK Acquiring (Fixed Term Contract 15 months) (London)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What we expect of you, day to day:

• You will be leading the relationship with two strategic acquirer partners, ensuring the highest quality customer service on all matters ranging from commercial to executional.
• Your proven track record in sales, and your solutions-oriented mindset will be a distinct advantage here.
• This is a Director-level role and you will be responsible for building and delivering a strong pipeline of Opportunity - your consultative selling approach will help maximise the opportunities within a portfolio of established high growth partners.
• You will be driving our Clients usage of Visa solutions, consultatively identifying and crafting multi-faceted solutions that increase overall satisfaction with Visa products/services whilst balancing against the Clients own strategic goals.
• You will operate seamlessly across functions on behalf of your Clients and Visa, you will be a key member of the Acquiring team but will also interface very closely with other internal teams to deliver as One Visa.
• Everyone is a leader at Visa, you will be operating with an experienced team and be provided with full support and guidance, but you will own the relationships and hold responsibility for the acquiring relationships across a portfolio of high-value / high-growth clients.
• This person will be responsible for developing, maintaining, and executing sales strategies for your strategic clients, working with the clients and internal Acquiring Colleagues and leadership to optimize usage of Visa services.
• Own the relationships and manage all day-to-day interactions and processes. Challenge the status-quo when required to drive additional efficiencies and retain the right to promote Visa as the preferred scheme partner.
• Manage the successful execution of various Visa projects and initiatives, specifically in relation to Win-In-Digital narrative and deployment of core Visa digital services.
• Work closely with VAS colleagues to drive additional ecommerce growth and penetration, where possible utilise the Visa Acceptance Platform as the delivery mechanism for future Visa products and services.
• Evolve, develop and maintain clear client account plans for acquiring - take ownership and execute against clear and defined plans whilst identifying risks and adapting where necessary.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD.

Preferred Qualifications

• 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.

Experience:

• Experience specifically within acquiring / acceptance functions, and a deep understanding of the underlying economics and principles of the acquiring sector.
• Proven experience of top-tier client sales or relationship management - strategic planning, thinking and execution within complex matrix organisations.
• The successful applicant will have an established track record of business development experience in payments, with particular depth in acquiring and managing large-scale acquiring relationships, either within acquirers or from a scheme / partner background.
• A deep understanding of card network payments, acceptance side economics, market trends, opportunities and threats is expected.
• This individual should have an entrepreneurial spirit, be a self-starter with strong thought leadership with the ability to think and act independently - including a strong bias for action and outcome.
• The candidate should have sound knowledge of technology, fintech and innovation in digital commerce and payments.
• This is a highly commercial role, and you will need strong financial, analytical, collaborative and product skills that align with managing major opportunities.
• Influencing skills will be a critical part of this role. You must be able to influence both internal and external business partners with credibility while establishing open and transparent relationships.
• Ideally, you will be comfortable representing Visa with our customers and in public forums and reflecting Visa's leadership principles and values.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.