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- Tasks: Join us as a Food & Beverage Assistant, ensuring top-notch service and hospitality.
- Company: Cycas Hospitality values dynamic, confident individuals who prioritize people and community.
- Benefits: Enjoy competitive pay, exclusive hotel discounts, free healthcare, and continuous training.
- Why this job: Be part of a fun team that creates a home-like experience for guests while developing your skills.
- Qualifications: 1 year of hotel experience, strong communication skills, and a customer-focused attitude required.
- Other info: Flexible 16 hours/week role with on-site training and a vibrant team spirit.
Food & Beverage Assistant – Staybridge Suites, Newcastle .
At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.
Staybridge Suites ensure every space features a sense of community, comfort and convenience. With a brand ethos of From Home-to-Home , guests feel like they are at home while on the road. Staybridge Suites operate with fewer colleagues than some of the other IHG brands, so staff need to be naturals when it comes to multi-tasking. Here, you need to be friendly, smart, welcoming and professional – focused on getting the basics right, each and every time.
If you have an inner drive to love what you do – and do it well – and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you're somebody we want within our team.
YOUR CORE PURPOSE WILL BE:
- To ensure that the highest standards of food and beverage and hospitality are demonstrated at all times
- Assist with receiving and storage of goods
- Maintain good food safety, hygiene standards and practices
- Assists with the preparation of a food and beverage outlet for service including:
- Cleaning of equipment
- Cleaning and maintaining glassware and china for service
- Preparation of tables
- Serving of beverages
- Recording of replacement stock
- Billing procedures of items consumed in line with hotel policy
- Ordering and storage of minibar items
- Establish and maintain effective employee working relationships
- Attend and participate in daily briefings and other meetings as scheduled
- Demonstrate service attributes in accordance with industry expectations and company standards
- Maintain a high level of knowledge which will enhance the guest experience
- Demonstrate a service attitude that exceeds expectations
- Take appropriate action to resolve guest complaints
- Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers
- Be able to promote the hotel products and services
- Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
- Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals
WHAT YOU SHOULD BRING:
- 1 year previous experience of a similar role within a Hotel environment
- Strong communication skills
- Self-motivated
- Ability to plan and prioritise
- Ability to multi task
- Attention to detail
- Flexible and adaptable approach
- Able to work unsupervised
- Customer Focus
- Literate in computer technology
- Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries
WHAT WE OFFER:
- Great team spirit according to our slogan ‘It's not over until we get a smile'.
- 16 hours/week
- On-site training
- EXCELLENT COMPANY BENEFITS:
- Competitive salary and package
- Exclusive employee discounted rate to IHG and Cycas hotels
- Continuous paid training and development opportunities
- Free healthcare plan
Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we've created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.
This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
Please apply in writing by email attaching your CV along with your current salary and notice period.
***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***
AMRT1_UKCT
Food & Beverage Assistant employer: Staybridge Suites Newcastle
Contact Detail:
Staybridge Suites Newcastle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Show your personality! Since the role emphasizes being friendly and welcoming, make sure to convey your enthusiasm for hospitality during any interactions. A genuine smile and positive attitude can go a long way in making a great first impression.
✨Tip Number 2
Highlight your multi-tasking skills. Given that the position requires handling various tasks simultaneously, be prepared to discuss specific examples from your past experience where you successfully managed multiple responsibilities without compromising on service quality.
✨Tip Number 3
Familiarize yourself with food safety and hygiene standards. Since maintaining high standards is crucial in this role, showing that you understand these practices will demonstrate your commitment to providing a safe and enjoyable experience for guests.
✨Tip Number 4
Emphasize your adaptability. The job description mentions a dynamic work environment, so be ready to share how you've successfully adapted to changes or challenges in previous roles, showcasing your flexibility and problem-solving skills.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Cycas Hospitality's focus on people and community. Highlight your ability to create a welcoming atmosphere and your passion for hospitality in your application.
Tailor Your CV: Make sure your CV reflects your previous experience in a similar role within a hotel environment. Emphasize your strong communication skills, attention to detail, and ability to multi-task, as these are key attributes they are looking for.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your personal values align with the company's ethos of 'From Home-to-Home'. Mention specific examples of how you have exceeded guest expectations in the past.
Prepare for References: Since the job offer is conditional on satisfactory references, prepare a list of referees who can vouch for your experience and character. Make sure to inform them that they may be contacted.
How to prepare for a job interview at Staybridge Suites Newcastle
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences where you went above and beyond to create a memorable experience for guests, as this aligns with the company's focus on putting people at the heart of everything.
✨Demonstrate Multi-Tasking Skills
Since the role requires multi-tasking, prepare examples from your previous experience where you successfully managed multiple responsibilities at once. Highlight how you maintained high standards while juggling tasks, which is crucial in a hotel environment.
✨Emphasize Teamwork and Communication
Discuss your ability to work as part of a diverse team and how you communicate effectively with colleagues from different backgrounds. This will show that you can contribute to the positive team spirit that Cycas Hospitality values.
✨Prepare for Situational Questions
Be ready to answer situational questions, especially those related to guest complaints or service challenges. Think of specific instances where you resolved issues effectively, demonstrating your customer focus and problem-solving skills.
