Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to create unforgettable experiences for guests through fun activities and hospitality.
- Company: YHA York is a vibrant social enterprise dedicated to enriching young lives through exceptional hostel stays.
- Benefits: Enjoy 10 free hostel nights yearly, staff discounts, and access to wellness programs.
- Why this job: Be part of a creative team making a positive impact on young people's lives in a beautiful setting.
- Qualifications: Passion for outdoor activities, customer service experience, and teamwork skills are essential.
- Other info: Flexible hours with opportunities for personal growth and training await you!
Activity Team Member
YHA York
Fixed term, flexible contract
0 – 42.5 hours per week
£11.44 per hour (this will rise to £12.21 in March in line with National Living Wage and applies to all, including those under the age of 21)
Are you looking for a fun and varied job in hospitality? YHA York are looking for an Activity Team Member to join their team!
As an Activity Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality and amazing activities and educational experiences for hundreds of young people. This is a 0hr contract, with a maximum of 42.5hrs depending upon the need of our activities groups. The role starts at the end of January and finishes at the end of July, with opportunities for extension available.
Situated on the leafy bank of the River Ouse, YHA York is a stone's throw away from York's quirky and historic city centre to one side and the gorgeous North Yorkshire countryside on the other. York is the perfect place for history, art and nature lovers alike.
YHA York really does a bit of everything! We welcome families, individual travellers and tonnes of groups of all ages, as well as running our local cafe and hosting events. We are proud of our team's creativity and hard work. Whether you are making beds, preparing meals, checking guest in or serving on our café, you will directly impact all of the people who walk through our doors.
We are incredibly lucky to see the impact that YHA can have on young lives, and our Activities Team get to work directly with the young people who are most effected by all that YHA stands for. We welcome a range of groups, leading tours around the city and attractions, teaching children how to bake like a Viking, create Roman mosaics and decipher Norse runes, and many more! You will be part of a dynamic, creative and enthusiastic team, who are driven by ensuring a positive impact on everyone who walks through our doors.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA's staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.
What will you be doing as an Activity Team Member?
Our activity team members cover a wide range of customer-facing duties throughout the hostel, delivering an excellent service to all guests and visitors.
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
- Ensuring safety and adherence to YHA standards and regulations, all while delivering engaging and enjoyable experiences.
- Tailoring activities to meet the unique needs of our guests, actively seeking feedback to enhance service and retention.
- Collaborating with group leaders to facilitate their roles and provide outstanding activity experiences.
- Maintaining and ensuring the functionality of equipment, promptly reporting any issues to the hostel's management team.
What Skills and Experience do you need to be an Activity Team Member?
The role concentrates mostly on the activities at the hostel, but there may be the requirement to assist in other hostel departments. Our Activity Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.
To provide this service we are looking for the following qualities in our Activity Team Members:
- A passion for outdoor activities and energy for the outdoors
- Experience of working face to face with customers
- Experience of working in a team – can help others to achieve a common goal
- Experience in working with young people, whether through volunteering or paid roles (desirable)
- Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
- Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties
- Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
- Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title: Activity Team Member
Keywords: Hospitality Assistant, Team Member, Activity Instructor, Teaching assistant, forest school assistant
AMRT1_UKCT
Seasonal Activity Team Member - YHA York employer: YHA
Contact Detail:
YHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Activity Team Member - YHA York
✨Tip Number 1
Show your passion for outdoor activities! When you get the chance to speak with us, share your experiences and enthusiasm for engaging with nature and leading activities. This will help you stand out as a candidate who truly aligns with our mission.
✨Tip Number 2
Highlight any experience you have working with young people. Whether through volunteering or previous jobs, sharing specific examples of how you've positively impacted young lives can demonstrate your suitability for this role.
✨Tip Number 3
Be prepared to discuss teamwork! We value collaboration, so think of examples where you've worked effectively in a team setting. Show us how you can contribute to our dynamic and creative environment.
✨Tip Number 4
Familiarize yourself with YHA's core purpose and values. Understanding what we do and how we operate will not only help you in the interview but also show your genuine interest in being part of our mission to enrich young lives.
We think you need these skills to ace Seasonal Activity Team Member - YHA York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and working with young people. Emphasize any outdoor activities or customer service roles you've had, as these are key for the Activity Team Member position.
Craft a Strong Cover Letter: In your cover letter, express your passion for outdoor activities and your enthusiasm for working with young people. Mention specific experiences that demonstrate your ability to create engaging and enjoyable experiences for guests.
Showcase Teamwork Skills: Highlight your experience working in teams. Provide examples of how you have collaborated with others to achieve common goals, especially in customer-facing roles.
Research YHA's Mission: Familiarize yourself with YHA's mission and values. In your application, reflect on how your personal values align with theirs, particularly regarding enriching the lives of young people through hospitality and activities.
How to prepare for a job interview at YHA
✨Show Your Passion for Outdoor Activities
Make sure to express your enthusiasm for outdoor activities during the interview. Share any personal experiences or hobbies that demonstrate your love for nature and adventure, as this aligns with YHA's mission.
✨Highlight Customer Service Experience
Discuss your previous roles where you interacted face-to-face with customers. Provide specific examples of how you ensured a positive experience for guests, as this is crucial for the Activity Team Member role.
✨Demonstrate Teamwork Skills
Be prepared to talk about your experience working in teams. Share instances where you collaborated with others to achieve a common goal, showcasing your ability to contribute positively to the dynamic team at YHA.
✨Understand YHA's Mission
Familiarize yourself with YHA's core purpose and values. During the interview, convey your understanding of what YHA does and how you can contribute to enriching the lives of young people through exceptional hospitality and activities.
