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- Tasks: Process orders, offer product advice, and resolve customer complaints.
- Company: Join a dynamic team focused on delivering exceptional customer service.
- Benefits: Enjoy a company pension, free parking, and a bonus scheme.
- Why this job: Great opportunity to develop skills in a fast-paced environment while supporting sales.
- Qualifications: Strong communication skills and previous experience in sales or administration preferred.
- Other info: Ideal for proactive individuals who thrive in a busy team setting.
The predicted salary is between 28800 - 43200 £ per year.
Job Description Responsibilities: – Accurately process orders received via phone and email. – Offer product advice, with the ability to upsell or suggest alternative products. – Coordinate with Warehouse and Purchasing teams to monitor delivery progress. – Resolve customer complaints and manage delivery issues with couriers. – Develop strong product knowledge to better meet customer needs. – Collaborate effectively within a small, busy team, engaging in various business processes. Requirements: – Strong communication and interpersonal skills. – Ability to thrive in a fast-paced, multi-functional role. – Positive attitude and flexibility to meet evolving business demands. – Excellent organisational skills with strong attention to detail. – Previous experience in sales or administration is preferred. If you are a proactive individual with solid administrative skills and a passion for supporting sales, we encourage you to apply! Benefits: – Company pension – Free and on-site parking – Supplemental Pay: Bonus scheme …
Sales Administrator employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarize yourself with our products and services before applying. This will not only help you in the interview but also show your genuine interest in the role and our company.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about product recommendations. This will prepare you for the upselling aspect of the job.
✨Tip Number 3
Highlight any previous experience where you successfully resolved customer complaints or managed delivery issues. This will demonstrate your problem-solving abilities and customer service skills.
✨Tip Number 4
Showcase your organizational skills by preparing a brief outline of how you would manage multiple orders and customer inquiries simultaneously. This will illustrate your ability to thrive in a fast-paced environment.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your relevant experience in sales and administration. Emphasize your strong communication skills and any previous roles where you successfully processed orders or resolved customer complaints.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting sales and your ability to thrive in a fast-paced environment. Mention specific examples of how you've effectively collaborated within a team and managed delivery issues.
Highlight Product Knowledge: In your application, demonstrate your willingness to develop strong product knowledge. Mention any previous experiences where you provided product advice or upsold items, as this aligns with the responsibilities of the role.
Showcase Organizational Skills: Illustrate your excellent organizational skills and attention to detail in your application. Provide examples of how you've managed multiple tasks or projects simultaneously, which is crucial for this position.
How to prepare for a job interview at Brook Street
✨Showcase Your Communication Skills
Since strong communication is key for a Sales Administrator, be prepared to demonstrate your ability to convey information clearly. Practice articulating your thoughts and consider using examples from past experiences where you successfully communicated with customers or team members.
✨Demonstrate Product Knowledge
Familiarize yourself with the products offered by the company. During the interview, express your understanding of these products and how they can meet customer needs. This will show your proactive approach and readiness to upsell or suggest alternatives.
✨Highlight Your Organizational Skills
Prepare to discuss how you manage multiple tasks effectively. Share specific examples of how you've organized your workload in previous roles, especially in fast-paced environments, to illustrate your attention to detail and ability to thrive under pressure.
✨Emphasize Team Collaboration
Since the role involves working within a small team, be ready to talk about your experience collaborating with others. Highlight instances where you contributed to team success and how you handle conflicts or challenges in a group setting.
