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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional service and memorable customer experiences.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and passion for hospitality.
- Benefits: Enjoy annual profit share, discounts on food and drink, and wellbeing support.
- Why this job: Grow your career in a supportive environment while making a real impact on customer satisfaction.
- Qualifications: Previous leadership experience in hospitality or retail is essential; eagerness to learn is a must.
- Other info: Must be able to drive to reach the pub location.
The predicted salary is between 24000 - 36000 £ per year.
Assistant Manager – Blackburn We are looking for an Assistant Manager to join our talented management team at the Bluebird Inn in Samlesbury near Blackburn & Preston. You must be able to drive to reach this pub What we offer our Assistant Managers: Annual profit share, ensuring you share in the success of the company 30% discount on food and drink across our pubs and inns for you and friends and family 50% off food when on shift Discounted stays in our hotels and inns Wellbeing support with our Employee Assistant Programme Great opportunities to grow in your role and progress your career Access to JW BenefitHub, giving you access to a huge range of high street and online discounts What an Assistant Manager does at JW Lees: Get the best from your team. Leading by example, offering great service and motivating the people around you. Be an expert in communication and be passionate about making every customer visit memorable. You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business. Take ownership of problems and be commercially aware. You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud – Savvy – Honest – Passionate – Personal – Together
Assistant Manager - Blackburn employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Blackburn
✨Tip Number 1
Familiarize yourself with JW Lees' values and culture. When you understand what they stand for—Proud, Savvy, Honest, Passionate, Personal, Together—you can tailor your approach during the interview to show how you embody these values.
✨Tip Number 2
Highlight your leadership experience in hospitality or retail. Be ready to share specific examples of how you've motivated a team or improved customer service, as this will demonstrate your capability to take ownership and lead effectively.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of instances where you've successfully handled challenges in a fast-paced environment, as this will showcase your commercial awareness and ability to manage situations when the General Manager is not around.
✨Tip Number 4
Research the Bluebird Inn and its offerings. Knowing the menu, special events, and customer feedback can help you engage in meaningful conversations during the interview, showing your genuine interest in the role and the establishment.
We think you need these skills to ace Assistant Manager - Blackburn
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Manager position. Highlight key responsibilities and required skills, such as leadership experience and communication skills, to tailor your application.
Craft a Tailored CV: Update your CV to reflect relevant experience in hospitality or retail management. Emphasize your leadership roles and any achievements that demonstrate your ability to motivate a team and enhance customer experiences.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your alignment with JW Lees' values. Share specific examples of how you've successfully led teams and improved service in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JW Lees
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Share specific examples from your previous experience where you successfully led a team or resolved conflicts. This will show that you're ready to take charge when needed.
✨Emphasize Customer Service
Highlight your passion for customer service during the interview. Discuss how you've gone above and beyond to ensure customers have a memorable experience. JW Lees values great service, so make sure to convey your commitment to this aspect.
✨Be Prepared to Discuss Problem-Solving
Expect questions about how you handle challenges. Prepare examples of past situations where you took ownership of a problem and found a solution. This will showcase your commercial awareness and ability to think on your feet.
✨Align with Company Values
Familiarize yourself with JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. During the interview, relate your personal values and experiences to these principles, demonstrating that you are a good cultural fit for the company.
