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- Tasks: Join our team as a Catering Assistant, delivering fantastic customer service and preparing delicious food.
- Company: Be part of John Lewis, a leading omnichannel retailer known for quality and customer loyalty.
- Benefits: Enjoy free tasty food, no split shifts, and no late evenings for better work-life balance.
- Why this job: This role offers growth in hospitality while making a real impact on customer experiences.
- Qualifications: No previous experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Apply early as we may close vacancies if we receive a high volume of applications.
About the role
Our Catering Assistants in our John Lewis shops, you'll work in either our customer restaurants or behind-the-scenes in our Partner (employee) dining rooms. Wherever you work, you'll offer the great customer service we're known for. It can be fast-paced but by taking great pride in your food preparation and presentation standards, you'll ensure the best possible catering experience. You'll also support with other catering related tasks, including stock replenishment and storage of deliveries. Our Catering Partners enjoy free food in our dining rooms on their working days and being based in our shops, there is no split shifts or late evening work.Key Responsibilities – Work as a team to ensure a smooth catering service. – Provide positive customer and Partner interactions with a friendly and welcoming attitude. Being an ambassador for the John Lewis brand at all times. – Follow procedures and instructions using the 'Health and Safety at Work Act' and 'Food Safety Act' when completing all relevant tasks. – Ensure stock is replenished and available for our customers. – Reduce food wastage by ensuring care and due diligence when rotating food stock. – Act promptly and use your initiative to resolve any issues that arise in the operation. – Maintain personal hygiene standards. Essential skills/experience you'll need – Ability to be flexible to work across the whole Catering team and and use your initiative to ensure the smooth running of the operation. – Passion for food. – Keen eye for detail and high standards in food preparation, hygiene and cleanliness. Desirable skills/experience you may have – Ability to work in a fast paced physically demanding environment. – Team Work. – Great customers service. – Experience of working in a kitchen or a catering environment.
About The Partnership
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It's important to note that some of our roles are subject to pre-employment vetting. If required, you'll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
AMRT1_UKCT
Catering Assistant employer: John Lewis & Partners
Contact Detail:
John Lewis & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Show your passion for customer service! When you interact with our team during the application process, make sure to express your enthusiasm for creating great experiences for customers. This will demonstrate that you understand the importance of customer satisfaction in a catering role.
✨Tip Number 2
Highlight your adaptability! In a fast-paced environment like ours, being flexible is key. Share examples from your past experiences where you successfully adapted to changing situations or helped out colleagues, as this will show that you can thrive in our dynamic setting.
✨Tip Number 3
Emphasize your interest in food and hospitality! Since this role involves food preparation and presentation, let us know about any relevant experiences or interests you have in the culinary world. This will help us see your genuine excitement for the position.
✨Tip Number 4
Be proactive in your approach! If you have the chance to visit our location before applying, take it! Familiarizing yourself with the environment and showing initiative can leave a positive impression and demonstrate your commitment to joining our team.
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: In your application, emphasize your enthusiasm for delivering excellent customer service. Share any relevant experiences where you went above and beyond to help customers, as this aligns with the company's focus on customer satisfaction.
Highlight Flexibility and Adaptability: Make sure to mention your ability to adapt to different situations and work collaboratively with colleagues. Provide examples of how you've successfully managed changing priorities in a fast-paced environment.
Express Interest in Food and Hospitality: Since the role involves food preparation and customer interaction, express your genuine interest in food and hospitality. Discuss any experiences or skills related to food service that could make you a great fit for the team.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the specific requirements of the Catering Assistant position. Use keywords from the job description to demonstrate that you understand what the company is looking for and how you can contribute.
How to prepare for a job interview at John Lewis & Partners
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help customers, as this aligns with the company's focus on customer satisfaction.
✨Demonstrate Flexibility and Adaptability
Highlight your ability to adapt to changing situations and support your colleagues when needed. Discuss any experiences where you had to adjust quickly to meet customer needs or team demands.
✨Emphasize Teamwork
Since the role involves working in a busy hospitality team, be prepared to talk about your experience working collaboratively with others. Share specific instances where you contributed to a team's success or helped a colleague.
✨Express Interest in Food and Hospitality
Convey your genuine interest in food and flavor, as well as your excitement about a career in hospitality. This will show that you are not only qualified but also passionate about the role you're applying for.
