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- Tasks: Deliver great service, greet customers, and build rapport for an awesome shopping experience.
- Company: Join Tesco, a leading retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy flexible hours, discounts, wellbeing services, and a solid pension plan.
- Why this job: Be part of a fun team, celebrate successes, and make a real impact in your community.
- Qualifications: No specific qualifications needed, just a passion for service and teamwork.
- Other info: Guaranteed minimum of 16 hours per week with options to work fewer hours.
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A passion for delivering great service, greeting customers with a smile, and serving them with pride
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The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
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To take the initiative and make decisions that are right for our customers
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Work well within a team and communicate openly with others
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Build relationships with colleagues to create a team spirit, having fun and celebrating success
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Be at work on time, well presented and ready to be a brand ambassador
Tue 11:00:00 15:15:00
Thu 11:00:00 15:15:00
Sat 06:00:00 10:15:00, Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you., * Knowing your customers and serving them with passion and pride; giving great natural service.
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Passionate and knowledgeable about the products and services within my store.
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Working across the store in our service, picking and replenishment areas where required.
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Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
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Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
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Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
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Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
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Handling products with care to maintain quality and ensure they reach customers in the best condition.
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Being myself, living our values, making everyone feel welcome and always following our policies.
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At times, you may be required to accept deliveries into the store, * Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
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Request flexible working from day one
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Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
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Access to free wellbeing services with a range of resources to support your mind, body, and life
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Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
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Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
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Uniform provided and policies to support you for all of life’s moments, big and small
Tesco Colleague - Hattersley Extra employer: Tesco PLC
Contact Detail:
Tesco PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Hattersley Extra
✨Tip Number 1
Show your passion for customer service during the interview. Think of specific examples where you went above and beyond to help a customer, as this aligns perfectly with what Tesco values.
✨Tip Number 2
Familiarize yourself with Tesco's products and services before your interview. Being knowledgeable will not only impress your interviewers but also demonstrate your commitment to providing great service.
✨Tip Number 3
Emphasize your teamwork skills. Share experiences where you successfully collaborated with others to achieve a common goal, as building relationships with colleagues is key at Tesco.
✨Tip Number 4
Be prepared to discuss how you handle challenges and make decisions in a fast-paced environment. This will show that you can take the initiative and prioritize customer needs effectively.
We think you need these skills to ace Tesco Colleague - Hattersley Extra
Some tips for your application 🫡
Show Your Passion for Service: In your application, emphasize your enthusiasm for delivering great customer service. Share specific examples of how you've greeted customers with a smile and made their shopping experience enjoyable.
Highlight Teamwork Skills: Demonstrate your ability to work well within a team. Mention any previous experiences where you collaborated with colleagues to create a positive atmosphere or celebrated successes together.
Be Proactive: Illustrate your initiative by providing examples of decisions you've made in past roles that benefited customers. This shows that you can take charge and make the right choices for customer satisfaction.
Present Yourself Well: Since being well-presented is important for this role, ensure your CV and cover letter reflect professionalism. Use a clean format, check for spelling and grammar errors, and present your information clearly.
How to prepare for a job interview at Tesco PLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service. Share examples of how you've greeted customers with a smile and provided them with a positive shopping experience in the past.
✨Demonstrate Team Spirit
Talk about your experiences working in teams. Highlight how you build relationships with colleagues and contribute to a fun and successful work environment.
✨Be Prepared to Discuss Initiative
Think of situations where you've taken the initiative to make decisions that benefited customers. Be ready to explain how you assess situations and act in the best interest of the customer.
✨Arrive Well-Presented and Punctual
First impressions matter! Make sure to arrive on time, dressed appropriately, and ready to represent the brand. This shows that you take the role seriously and are committed to being a brand ambassador.
