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For Companies At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy is the UK's leading hire provider with a vast range of tools and equipment.
- Benefits: Enjoy 26 days holiday, life assurance, discounts, and flexible working options.
- Why this job: Join a supportive team focused on personal growth and work-life balance.
- Qualifications: Strong organisational and communication skills; driving license preferred; experience in hire or sales roles.
- Other info: Opportunities for training and career progression; commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Hire Controller
Location: Glasgow
Working Hours: Mon – Fri, 07:30 – 17:00 – 42 hours per week
Salary: £28,589 per annum, pro rata
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
What you’ll need
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving licence
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What We Offer
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Work‑Life Balance and Career Development
Speedy operates an industry‑leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offers a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that, if you wish to be considered, you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and foster an inclusive environment for all people to do the best work of their lives with us.
Link below to our policies in line with our ESG Governance:
https://www.speedyservices.com/esg/governance
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
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Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the hire industry, especially the tools and equipment that Speedy offers. Understanding the products will help you communicate effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Build your relationship-building skills by networking with professionals in the hire industry. Attend local events or join online forums to connect with others and gain insights into best practices in customer service and sales.
✨Tip Number 3
Prepare for the role by honing your organisational skills. Consider using tools like calendars or project management apps to manage tasks efficiently, as this will be crucial in coordinating the hire process effectively.
✨Tip Number 4
Research Speedy's ESG Strategy and think about how you can contribute to it. Being able to discuss this during your interview will show your commitment to the company's values and your willingness to support their goals.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hire Controller position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales or operational roles within the hire industry. Emphasise your organisational and communication skills, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully built relationships and coordinated processes in previous positions, showcasing your adaptability and commitment to learning.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Hire Controller.
How to prepare for a job interview at Speedy Hire
✨Showcase Your Organisational Skills
As a Hire Controller, you'll need to demonstrate strong organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, ensuring everything ran smoothly.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. Consider preparing a few scenarios where you effectively communicated with customers or team members to resolve issues.
✨Demonstrate Adaptability
The hire industry can be unpredictable, so showing that you can adapt to changing situations is crucial. Think of instances where you had to adjust your plans quickly and how you handled those changes.
✨Express Your Commitment to Learning
Speedy values employees who are eager to learn and develop. Be ready to discuss how you stay updated with industry trends or any training you've pursued in the past. This shows your dedication to personal and professional growth.
