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- Tasks: Join our team as a Field Service Engineer, maintaining and repairing cutting-edge machinery.
- Company: UK Forks is a leader in the UK's material handling industry with a rich heritage since 1954.
- Benefits: Enjoy 25 days annual leave, competitive salary, training programs, and a fully equipped service vehicle.
- Why this job: Be part of a dynamic team that values your expertise and fosters customer connections.
- Qualifications: Mechanical qualification and experience with plant equipment are essential; excellent communication skills required.
- Other info: We are an equal opportunities employer, committed to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Covering our West of England region, ideal candidates will live around the Cheshire, North Staffordshire and North Shropshire region.
Are you a passionate engineer seeking your next exciting career step with a company that highly values your expertise and provides specialised training on the latest innovations in material handling machinery?
Look no further! UK Forks are seeking a skilled and motivated Field Service Engineer to join our dynamic team.
Key Responsibilities
- As a Field Service Engineer, you will play a pivotal role in our team, ensuring the maintenance and repair of our machines are completed to our high standards.
- You will also serve as the frontline representative for our customers, ensuring exceptional service and fostering lasting customer connections.
- Carrying out essential maintenance and servicing to our hire machinery on-site with customers
- Offer breakdown resolutions and an effective repair service
- Troubleshoot and resolve any technical/mechanical issue during site visits
- Collaborating with the wider operations teams to identify opportunities for improvements to our service
- Maintaining accurate documentation of all repairs, services, and customer interactions
What We're Looking For
- Experience of repairing and servicing plant equipment which includes Telehandlers
- A recognised mechanical qualification in mechanical plant or agricultural engineering
- Excellent communication and customer service abilities
- Willingness to travel to customer sites as required
- A valid driving licence
What We Can Offer You
25 days annual leave + bank holidays
Competitive salary & overtime potential
40 hour week
Fully equipped service vehicle
Training & development programme
Dealership training (where applicable)
Roto training & Diagnostics training
Life Assurance cover
Pension scheme
Share Save option (Vp plc)
A Little Bit About Us
UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.
At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations.
Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.
By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Salary: CompetitiveShift Hours: 40 per week.Business Unit: UK Forks
Field Service Engineer - West England - Cheshire, North Staffordshire, North Shropshire employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - West England - Cheshire, North Staffordshire, North Shropshire
✨Tip Number 1
Make sure to familiarize yourself with the specific types of machinery UK Forks specializes in, particularly telehandlers. Understanding the technical aspects and common issues related to these machines will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of UK Forks on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Highlight any previous experience you have with customer service in your discussions. As a Field Service Engineer, you'll be the face of the company to clients, so demonstrating strong communication skills is crucial.
✨Tip Number 4
Be prepared to discuss your willingness to travel and how you manage your time effectively. Since the role requires visiting various customer sites, showcasing your organizational skills will be beneficial.
We think you need these skills to ace Field Service Engineer - West England - Cheshire, North Staffordshire, North Shropshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairing and servicing plant equipment, especially Telehandlers. Include any mechanical qualifications and emphasize your communication and customer service skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for engineering and your motivation to join UK Forks. Mention specific experiences that demonstrate your ability to provide exceptional service and resolve technical issues.
Highlight Relevant Skills: In your application, clearly outline your technical skills related to maintenance and repair of machinery. Mention your willingness to travel and your valid driving license, as these are key requirements for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Vp plc
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of plant equipment, especially Telehandlers. Be ready to discuss your previous experiences with repairs and servicing, as well as any specific challenges you've faced in the field.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be the face of the company to customers. Prepare examples of how you've provided exceptional service in the past and how you handle difficult situations with clients.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to talk about how you troubleshoot technical and mechanical issues. Think of specific instances where you successfully resolved a problem on-site and what steps you took to ensure customer satisfaction.
✨Highlight Your Willingness to Learn
UK Forks values training and development, so express your eagerness to learn new skills and technologies. Mention any relevant training you've completed or are interested in pursuing to show your commitment to professional growth.
