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For Companies At a Glance
- Tasks: Be the go-to person for customers, handling sales and support tasks.
- Company: Join ESS, a leading UK specialist in safety and measurement equipment with 25+ years of experience.
- Benefits: Enjoy 25 days off, a pension scheme, discounts, free tool hire, and training opportunities.
- Why this job: Experience a dynamic role with growth potential in a fast-paced, supportive environment.
- Qualifications: Strong communication skills, basic IT knowledge, and a valid UK driving license are essential.
- Other info: Work collaboratively across departments and make a real impact in the industry.
The predicted salary is between 28800 - 43200 £ per year.
You’ll be the first line of contact for customers over the counter and on the telephone, so customer service skills and an excellent phone manner are essential.
Key Responsibilities
Reporting to the Branch Manager, you'll provide support in all areas of internal sales. Working with the internal sales teams completing hire transactions, stock takes and administration tasks.
Where required, you may also be asked to assist with covering deliveries and collections, test and run equipment and repair referrals.
What We're Looking For
- Excellent telephone manner & communication skills
- IT Skills – basic Word and Excel skills
- Knowledge of Hire industry would be an advantage
- Valid UK Driving Licence
- Enjoy a vibrant, fast paced environment
- Good team worker
- Ability to work under pressure
What We Can Offer You
- 25 days of annual leave, including bank holidays.
- Company pension scheme.
- Life assurance cover.
- Save As You Earn Scheme.
- Cycle to work scheme.
- Free on-site parking.
- Free tool hire.
- Training and development opportunities to enhance your skills and career progression.
- Regular discounts with top brands such as Samsung, Nike, Airbnb, and Virgin Wines.
- A dynamic role with opportunities to work across departments and provide critical business support.
- Exposure to operational and strategic planning within a fast-paced environment.
A Little Bit About Us
ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.
As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.
At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.
Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.Salary: CompetitiveShift Hours: 40 per week.Business Unit: ESS
Sales and Hire Controller - Aberdeen employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Hire Controller - Aberdeen
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions. Since you'll be the first point of contact for customers, demonstrating a friendly and professional demeanor can set you apart.
✨Tip Number 2
Familiarize yourself with the hire industry before applying. Understanding the basics of equipment rental and the specific services offered by ESS will help you speak confidently about the role.
✨Tip Number 3
Highlight your IT skills, especially in Word and Excel. Being comfortable with these tools is essential for handling administrative tasks efficiently, so be ready to discuss your experience with them.
✨Tip Number 4
Prepare to demonstrate your ability to work under pressure. Think of examples from your past experiences where you've successfully managed challenging situations, as this will resonate well with the fast-paced environment at ESS.
We think you need these skills to ace Sales and Hire Controller - Aberdeen
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role requires excellent customer service skills and a good phone manner, make sure to emphasize any relevant experience you have in these areas. Use specific examples to demonstrate your ability to handle customer inquiries effectively.
Showcase IT Proficiency: Mention your basic IT skills, particularly in Word and Excel. If you have any experience with software or tools relevant to the hire industry, be sure to include that as well.
Demonstrate Teamwork and Adaptability: The job requires a good team worker who can thrive in a fast-paced environment. Share examples of how you've successfully collaborated with others and adapted to changing situations in previous roles.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Highlight your relevant experiences and skills that match the key responsibilities and requirements outlined by ESS.
How to prepare for a job interview at Vp plc
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for customers, it's crucial to demonstrate your customer service skills during the interview. Share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Your Communication Skills
An excellent phone manner is essential for this role. Practice speaking clearly and confidently, and be prepared to discuss how you adapt your communication style to different customers. This will show that you understand the importance of effective communication.
✨Familiarize Yourself with the Hire Industry
While knowledge of the hire industry is an advantage, it's not mandatory. However, doing some research on the industry trends and key players can help you stand out. Be ready to discuss what you’ve learned and how it relates to the role.
✨Highlight Your IT Skills
Basic IT skills in Word and Excel are required for this position. Be prepared to discuss your experience with these programs and how you've used them in previous roles. If possible, mention any specific tasks you've completed using these tools.
