Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support residents with housing management and resolve their issues creatively.
- Company: Join a dedicated Housing Association focused on community well-being.
- Benefits: Gain valuable experience in a supportive team environment for three months.
- Why this job: Make a real impact in residents' lives while developing your skills.
- Qualifications: Empathy and communication skills are key; no prior experience required.
- Other info: This is a temporary role, perfect for students looking for hands-on experience.
The predicted salary is between 30000 - 42000 £ per year.
A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants – in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to our “void standard” as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an e…
Housing Officers x2 employer: TRI Consulting
Contact Detail:
TRI Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officers x2
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Housing Officer. Understanding the importance of empathetic communication and effective problem-solving will help you demonstrate your suitability for the role during interviews.
✨Tip Number 2
Showcase any previous experience in housing management or customer service. Highlighting your ability to work both independently and as part of a team can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully resolved tenant issues in the past. Being able to discuss specific situations where you maintained tenant satisfaction will demonstrate your capability in this role.
✨Tip Number 4
Research the housing association's values and mission. Aligning your personal values with theirs during your discussions can show that you're a great cultural fit for the organization.
We think you need these skills to ace Housing Officers x2
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housing Officers position. Understand the key responsibilities and the skills required, such as empathy, communication, and teamwork.
Tailor Your CV: Customize your CV to highlight relevant experience in housing management or customer service. Emphasize any previous roles where you demonstrated excellent communication skills and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping residents and your commitment to providing excellent service. Mention specific examples of how you've successfully managed tenant relationships or resolved issues in the past.
Highlight Teamwork and Creativity: In your application, showcase your ability to work both independently and as part of a team. Provide examples of how you've creatively solved problems or collaborated with others to achieve positive outcomes.
How to prepare for a job interview at TRI Consulting
✨Show Empathy and Understanding
Since the role involves providing an empathetic housing management service, be prepared to discuss how you have handled sensitive situations in the past. Share examples that demonstrate your ability to connect with residents and address their concerns effectively.
✨Highlight Team Collaboration
This position requires working as part of a wider team. Be ready to talk about your experience collaborating with others, especially in customer service or community-focused roles. Mention specific instances where teamwork led to successful outcomes.
✨Demonstrate Problem-Solving Skills
You will need to resolve issues raised by residents. Prepare to discuss challenges you've faced in previous roles and how you creatively solved them. This will show your ability to think on your feet and provide effective solutions.
✨Understand Safeguarding Procedures
Familiarize yourself with safeguarding procedures relevant to housing management. Be ready to explain why these procedures are important and how you would implement them in your role to ensure resident safety.
