At a Glance
- Tasks: Join us as a Mobile Service Engineer, maintaining and repairing powered access machines across West London.
- Company: Nationwide Platforms is the UK's leading provider of powered access rental equipment.
- Benefits: Enjoy a competitive salary, van, fuel card, 25 days holiday, health insurance, and life assurance.
- Why this job: This role offers hands-on engineering experience with a focus on safety and teamwork in a dynamic environment.
- Qualifications: Relevant maintenance qualifications and experience in plant, diesel engineering, or hydraulics preferred.
- Other info: Be part of an inclusive team committed to safety and innovation in the powered access industry.
The predicted salary is between 30000 - 42000 £ per year.
Salary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pension.
Regular technical training updates from our inhouse team and manufacturers. This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms.
As Mobile Service Engineer you will visit a variety of customer sites within the West London and surrounding areas, carrying out maintenance, repairs and inspections on our powered access machines to a high standard. This is a fantastic chance to use your engineering skills in a varied role and join the UK market leader in powered access.
Responsibilities include:
- You will be responsible for the fault-finding, servicing, repairs and maintenance of a range of powered access equipment within the depot and on customers' sites.
- Routine service and maintenance of all equipment and products.
- You will be required to complete all relevant supporting paperwork in line with company procedures.
- Carry out refurbishment of equipment and products where necessary.
- Promote teamwork between colleagues across all depots, to ensure delivery of an effective workshop performance.
- Liaise with relevant team members to estimate and advise on equipment repair costs also providing recommendations regarding write off, damage and recharge to customers.
- Ensure the van is fully equipped with spare parts at all times.
- Ensure service records are maintained and updated onto systems and daily worksheets are populated.
- Adhere to company guidelines on Health & Safety at Work.
- Adhere to damage process, ensure product damage is highlighted.
- Maintain and ensure maximum productivity in line with company targets.
- Represent the company and values of the business and portray a professional and business-like image to all customers, potential customers and other people you meet in the course of your work.
- Be a key driver in ‘Your Safety is our Priority’ by leading from the front.
- Carry out other tasks and duties as required.
About you:
- Relevant general maintenance qualification and proven experience gained within the plant rental sector preferred.
- Experience in plant, diesel engineering, auto electrics, hydraulics and diagnostics/fault finding.
- Have the ability to prioritise tasks and work well under pressure.
- Good interpersonal skills and a good understanding of the importance of excellent customer service.
Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.
At Nationwide Platforms, your safety is absolutely our priority. Our award-winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long-standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ONâ„¢, a range of pioneering Material Handling Attachments (MHAs), and the SkySentryâ„¢ control and monitoring system.
With an established workforce which supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.
Mobile Service Engineer employer: Nationwide Platforms
Contact Detail:
Nationwide Platforms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Service Engineer
✨Tip Number 1
Familiarise yourself with the specific powered access equipment that Nationwide Platforms uses. Understanding the technical specifications and common issues can give you an edge during interviews, showing your proactive approach and genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Nationwide Platforms on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your customer service skills, as this role requires excellent interpersonal abilities. Be ready to discuss how you've successfully handled customer interactions in the past, as this will demonstrate your fit for the company's values.
✨Tip Number 4
Prepare to discuss your experience with fault-finding and diagnostics in detail. Be ready to share specific examples of challenges you've faced in previous roles and how you resolved them, as this will highlight your problem-solving skills.
We think you need these skills to ace Mobile Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance, repairs, and diagnostics, particularly in the plant rental sector. Emphasise any qualifications you have that relate to general maintenance and engineering.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Mobile Service Engineer role at Nationwide Platforms. Mention specific skills that align with the job description, such as fault-finding and customer service, and explain how you can contribute to their team.
Showcase Your Technical Skills: When detailing your experience, focus on technical skills relevant to powered access equipment, diesel engineering, and hydraulics. Use specific examples of past work to demonstrate your expertise and problem-solving abilities.
Highlight Safety Awareness: Given the emphasis on safety in the job description, make sure to mention any relevant health and safety training or practices you follow. This shows that you understand the importance of safety in the workplace and aligns with the company's values.
How to prepare for a job interview at Nationwide Platforms
✨Showcase Your Technical Skills
As a Mobile Service Engineer, it's crucial to demonstrate your technical expertise during the interview. Be prepared to discuss your experience with powered access equipment, plant maintenance, and any relevant qualifications you hold. Highlight specific examples of fault-finding and repairs you've successfully completed.
✨Emphasise Customer Service
Excellent customer service is key in this role. Be ready to share instances where you've gone above and beyond for customers or how you've handled challenging situations. This will show that you understand the importance of representing the company professionally.
✨Discuss Teamwork and Collaboration
Nationwide Platforms values teamwork, so be sure to mention your ability to work well with colleagues across different depots. Share examples of how you've collaborated on projects or supported team members to achieve common goals, as this will align with their emphasis on effective workshop performance.
✨Prepare Questions About Safety Practices
Given that safety is a top priority for Nationwide Platforms, come prepared with questions about their health and safety protocols. This shows your commitment to maintaining a safe working environment and your understanding of the industry's standards.