Racing Business Development Manager UK

The Company

Goodridge is the world’s leading manufacturer of performance fluid transfer systems. We operate in the OEM, automotive, motorcycle, racing, defence and specialist industrial sectors. This dynamic private company manufactures in ten facilities globally and supplies customers around the world with a unique combination of design, innovation, reliability and outstanding service. Goodridge has a turnover of over £50m and operates globally with manufacturing and distribution operations in the UK, USA, Mexico and Europe, employing more than 420 people worldwide.

The Role

The Racing Business Development Manager UK will be an experienced professional with a proven track record in the automotive motorsport/racing industry, specifically in selling premium branded products. This role involves identifying new business opportunities and developing and cultivating long-term relationships to drive sustainable and incremental revenue growth.

Essential Duties & Responsibilities:

• Sales & Account Management.
• Identify, qualify, and secure sales opportunities to drive profitable revenue growth.
• Build and manage key accounts, introducing new products and solutions to expand engagement.
• Achieve sales goals through sales pipeline development, sales leads, understanding sales metrics, and other assigned sales functions and processes.
• Proactively hunt for new business opportunities and successfully onboard prospects.
• Be familiar with product literature and be able to convey product information and availability to customers
• Provide in-depth technical product support, make recommendations, and troubleshoot customer issues via the internal Technical Sales Manager and Customer Service team.
• Develop strong customer relationships, ensuring their needs are fully understood and addressed.
• Work with internal teams, including technical support and marketing, to enhance the customer experience.
• Clearly communicate technical details and specifications to customers.
• Organization & Record Keeping.
• Maintain accurate records of customer interactions, leads, and orders to support follow-up and account growth.
• Provide customer feedback to Director of Performance and Racing for the following, product development, customer service, marketing, and operations using the Voice of the Customer (VOC) to help improve our current product offering and programs.

Preferred Education and Experience:

• 3+ years in customer service, or 2+ years specifically in motorsport/racing customer service.
• Technical understanding of automotive fluid transfer products and strong sales aptitude.
• Proven skills in customer relationship management and account growth.
• Strong verbal and written communication skills, with proficiency in CRM software.
• Highly organized, detail-oriented, and able to manage multiple tasks effectively.
• Familiarity with Goodridge Motorsports’ product line and a passion for all forms of Motorsport. Racing and automotive customization.
• Independent, proactive approach with problem-solving skills.
• Proficiency in Microsoft Office products, particularly Excel, Outlook, and Word.
• Passion for Motorsport / Racing. Interest in the automotive sector.
• Preferred residence in the motorsport triangle or within daily commutable distance.

Knowledge and Personal Attributes:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Must possess a high sense of urgency, initiative, and common sense
• Must act in a professional and courteous manner and demonstrate an ability to work with a diverse group of individuals.
• Ability to function well in a high-paced and at times stressful environment.

Work Status

Full time – Hybrid

Travel

This position will require travel and some weekend work.

Reporting

This person will operationally and functionally report to the Director of Performance and Racing UK

Additional Information.

This role is subject to flexible working hours to suit the requirements of the Company. This role may be developed / changed as and when necessary to take into account changes within the organization in line with the Company’s goals, objectives and contractual and legal obligations.