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- Tasks: Join our team as a Homeownership Officer, managing shared ownership sales and customer service.
- Company: We are a dynamic organization focused on delivering home ownership services.
- Benefits: Enjoy perks like a pension scheme, healthcare cash back, retail discounts, and free refreshments.
- Why this job: Make a real impact in home ownership while working in a supportive, collaborative environment.
- Qualifications: Experience in home sales and knowledge of low-cost ownership options are essential.
- Other info: Competitive salary of £35,690.20 for 37 hours per week; apply early as vacancies may close fast.
The predicted salary is between 32000 - 40000 £ per year.
We have an exciting opportunity to join us as a Homeownership Officer working in a small, busy team which manages the delivery of our home ownership service.
What you will be doing
On a day-to-day basis, you will be responsible for shared ownership sales, re-sales and staircasing activities, as well as Right to Buy, Right to Acquire and other sales processes.
Highly customer focused, you will ensure customers receive a responsive and proactive service whilst working collaboratively with internal teams, estate agents, solicitors and financial advisers to drive and progress the sale of shared ownership and existing homes.
We are looking for a Homeownership Officer with previous experience of working in a home sales environment and a good understanding of the homes sales process from marketing to completion.
You will have a sound knowledge of low-cost home ownership options, including shared ownership, right to buy and right to acquire.
A strong team player with excellent interpersonal skills, you are able to communicate confidently with both customers and colleagues alike.
You will also be competent in the use of IT systems such as Outlook, Excel, Word and CRM databases.
Pension Scheme – bdht offers a Defined Contribution pension, administered by the Social Housing Pension Scheme
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Employee Assistance Programme
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Mental Health First Aiders
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Healthcare Cash Back Scheme
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Retail Discounts
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Free Parking and Free Refreshments
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Life insurance is also available to members of the pension scheme
bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
Previous applicants need not apply
£35,690.20 (based on 37 hrs per week)
Homeownership Officer employer: Bromsgrove District Housing Trust
Contact Detail:
Bromsgrove District Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeownership Officer
✨Tip Number 1
Familiarize yourself with the home sales process, especially in shared ownership and Right to Buy schemes. Understanding these concepts will help you speak confidently about your experience during the interview.
✨Tip Number 2
Network with professionals in the housing sector, such as estate agents and financial advisers. Building these connections can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've successfully managed client relationships in previous roles. This will show that you are highly customer-focused, which is essential for this position.
✨Tip Number 4
Brush up on your IT skills, particularly in Outlook, Excel, Word, and CRM databases. Being proficient in these tools will not only help you in the application process but also in your day-to-day responsibilities if you land the job.
We think you need these skills to ace Homeownership Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Homeownership Officer position. Highlight key responsibilities and required skills, such as experience in home sales and knowledge of low-cost home ownership options.
Tailor Your CV: Customize your CV to reflect your relevant experience in home sales environments. Emphasize your understanding of the sales process and any specific achievements related to shared ownership or similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused approach and teamwork skills. Mention specific examples of how you've successfully collaborated with internal teams and external partners in previous roles.
Highlight IT Competence: Since the role requires proficiency in IT systems, make sure to mention your experience with Outlook, Excel, Word, and CRM databases in both your CV and cover letter. Provide examples of how you've used these tools effectively in past positions.
How to prepare for a job interview at Bromsgrove District Housing Trust
✨Show Your Knowledge of Home Sales
Make sure to demonstrate your understanding of the home sales process, especially regarding shared ownership, Right to Buy, and Right to Acquire. Be prepared to discuss specific examples from your previous experience that highlight your expertise in these areas.
✨Emphasize Customer Focus
Since the role is highly customer-focused, share examples of how you've provided excellent service in past positions. Highlight your ability to respond proactively to customer needs and how you’ve collaborated with various stakeholders to ensure a smooth sales process.
✨Demonstrate Team Collaboration Skills
As a Homeownership Officer, you'll be working closely with internal teams and external partners. Prepare to discuss how you’ve successfully worked in a team environment, resolved conflicts, and contributed to achieving common goals.
✨Be IT Savvy
Familiarize yourself with the IT systems mentioned in the job description, such as Outlook, Excel, Word, and CRM databases. Be ready to discuss how you've used these tools in your previous roles to enhance efficiency and communication.
