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- Tasks: Support the service team by managing orders, travel, and documentation.
- Company: Join a dynamic company focused on seamless aftersales and service operations.
- Benefits: Enjoy a fast-paced work environment with opportunities for growth and development.
- Why this job: Be a key player in a collaborative team that values attention to detail and communication.
- Qualifications: Looking for organized individuals with strong communication skills and a proactive mindset.
- Other info: Ideal for those who thrive in a busy setting and want to make an impact.
The predicted salary is between 28800 - 42000 £ per year.
Are you an organised, proactive professional with exceptional communication skills? Do you thrive in a fast-paced environment where attention to detail is key? Our client are looking for a Service Administrator to play a pivotal role in ensuring the seamless operation of their Aftersales & Service department! About the Role As a Service Administrator, you will provide essential support to our clients service team by managing service purchase orders, coordinating travel arrangements, maintaining records, and ensuring accurate project documentation. You’ll also collaborate closely with the accounts team to resolve invoice disputes and assist with various administrative tasks to keep the department running smoothly. Key Responsibilities Process and file incoming service purchase orders and documentation. Acknowledge purchase order receipt and coordinate scheduling with customers. Arrange travel and bookings for service jobs. Maintain records for service engineers, including holidays, rest days, medicals, and training. Monitor and update training records and company tool registers for service engineers. Schedule servicing for the service vehicle fleet. Ensure accurate data entry into the ERP system, including hours and costings. Assist the accounts team to resolve invoice disputes and ensure timely payments. Keep the Service Manager informed of service team activi…
Service Administrator employer: First People Recruitment
Contact Detail:
First People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Familiarize yourself with common ERP systems, as proficiency in these tools is crucial for the Service Administrator role. Being able to demonstrate your experience or knowledge in managing data entry and documentation will set you apart from other candidates.
✨Tip Number 2
Highlight your organizational skills by preparing examples of how you've successfully managed multiple tasks or projects simultaneously. This will show that you can thrive in a fast-paced environment, which is essential for this position.
✨Tip Number 3
Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might even want to prepare for potential scenarios where you would need to resolve disputes or coordinate with different teams.
✨Tip Number 4
Research the company’s service offerings and familiarize yourself with their aftersales processes. Showing that you understand their business model and how the Service Administrator fits into it can give you an edge during the interview.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in administrative roles, particularly in service or aftersales environments. Use specific examples that showcase your organizational skills and attention to detail.
Showcase Communication Skills: Since exceptional communication is key for this role, include examples of how you've effectively communicated with teams or clients in the past. This could be through managing schedules, resolving disputes, or coordinating travel arrangements.
Detail Your Technical Skills: Mention any experience you have with ERP systems or similar software. Highlight your ability to manage data entry accurately and efficiently, as this is crucial for the role of a Service Administrator.
Tailor Your Cover Letter: Craft a cover letter that specifically addresses the responsibilities listed in the job description. Explain how your proactive approach and ability to thrive in fast-paced environments make you an ideal candidate for the position.
How to prepare for a job interview at First People Recruitment
✨Show Your Organisational Skills
As a Service Administrator, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to thrive in a fast-paced environment.
✨Highlight Your Communication Abilities
Exceptional communication skills are key for this role. Be ready to discuss how you've effectively communicated with team members and clients in previous positions. Use specific examples to illustrate your point.
✨Demonstrate Attention to Detail
Attention to detail is vital for processing service purchase orders and maintaining records. During the interview, mention instances where your attention to detail made a significant impact on a project or task.
✨Familiarise Yourself with ERP Systems
Since accurate data entry into the ERP system is part of the job, it’s beneficial to have a basic understanding of how these systems work. If you have experience with any ERP software, be sure to mention it during the interview.
