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- Tasks: Join us as a Field Service Engineer, installing and repairing innovative water technology solutions.
- Company: Be part of a leading global company dedicated to preserving the world's water resources.
- Benefits: Enjoy comprehensive training, hands-on experience, and opportunities for growth in a vital industry.
- Why this job: Make a real impact on water conservation while building relationships and sharing knowledge with customers.
- Qualifications: Electrical qualification (NVQ, HNC/HND) is essential; experience in service engineering preferred.
- Other info: Open to applicants from various industries; full product training provided.
The predicted salary is between 36000 - 60000 £ per year.
My client is a leading global water technology company, with a mission to preserve and protect the world’s most precious resource. For more than 100 years, cities and businesses have utilized their innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean, and resilient. What You Will Contribute: Field Service Engineers are responsible for providing install and repair work of their portfolio of products and will be working on the full range of water quality monitors, fixed gas detection monitors and flow meters. Full and comprehensive product training will be provided, so applicants are welcome from Service Engineers from a broad array of industry sectors but water/gas industry background is preferred. Main Tasks Support and advice for users and resellers on the installation and operation of measuring instruments Commissioning as well as service and maintenance work on site Analysis of measurement data Working with measuring instruments in-house for testing purposes Software-supported documentation and tracking of support cases and projects Building relationships with customers Providing training on site with end users Service report writing ability to share best practice with the team. Requirements Technical: Electrical qualification (NVQ, HNC/HND essential) Several years of …
Field Service Engineer employer: Rullion
Contact Detail:
Rullion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarize yourself with the specific water quality monitors and gas detection technologies that the company uses. Understanding their products will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in service engineering, especially if it relates to the water or gas industry. Be prepared to discuss specific projects or challenges you've faced and how you overcame them.
✨Tip Number 3
Build a strong understanding of customer relationship management. Since you'll be working closely with users and resellers, showcasing your ability to build rapport and provide excellent customer service can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to training others. Since part of your role involves providing training on-site, think about how you can effectively communicate complex technical information in an understandable way.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Company: Familiarize yourself with the water technology company’s mission and values. Highlight how your skills and experiences align with their goal of preserving and protecting water resources.
Tailor Your CV: Customize your CV to emphasize relevant experience in installation, repair, and maintenance of measuring instruments. Include any specific projects or achievements that demonstrate your technical skills and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the water industry and your understanding of the role. Mention your electrical qualifications and any experience you have in customer service or training, as these are key aspects of the job.
Highlight Soft Skills: In your application, make sure to mention your ability to build relationships with customers and your experience in providing training. These soft skills are crucial for a Field Service Engineer and will set you apart from other candidates.
How to prepare for a job interview at Rullion
✨Show Your Technical Expertise
Make sure to highlight your electrical qualifications and any relevant experience you have in the water or gas industry. Be prepared to discuss specific projects where you've successfully installed or repaired similar equipment.
✨Demonstrate Problem-Solving Skills
Field Service Engineers often face unexpected challenges. Share examples of how you've analyzed measurement data or resolved technical issues in the past, showcasing your ability to think critically under pressure.
✨Emphasize Customer Relationship Building
Since building relationships with customers is key, prepare to discuss how you've effectively communicated with clients in previous roles. Highlight any training sessions you've conducted or support you've provided that improved customer satisfaction.
✨Prepare for Practical Scenarios
Expect to be asked about real-world scenarios related to installation and maintenance work. Brush up on your knowledge of measuring instruments and be ready to explain your approach to commissioning and servicing these devices.
