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- Tasks: Be the friendly face of our business, greeting customers and managing calls.
- Company: Join a small but ambitious team in Bristol focused on growth and fun.
- Benefits: Enjoy a supportive work environment with a Monday to Friday schedule.
- Why this job: This role offers a chance to grow with the company and develop your skills.
- Qualifications: Previous customer service or admin experience is a must; motor trade experience is a plus.
- Other info: 100% office-based role with opportunities for professional development.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Customer Service Advisor for a small but ambitious business in Bristol. Working Monday to Friday (working 8.30am 6pm), the role will be 100% office based and offers the chance to join a fun, friendly and busy business and be part of the companys next stage of growth. The role Reporting into the Managing Director with a dotted line into the Office Manager duties will include: Greeting and welcoming customers in a professional and friendly manner Answering and directing phone calls, taking messages as required Diary scheduling and booking appointments Ordering supplies as required. Providing general administrative support including data entry tasks and maintaining accurate records Sorting and distributing incoming mail and preparing outgoing mail or packages. Assisting with basic bookkeeping such as invoicing and expense tracking Maintaining office supplies inventory and ordering as needed The person Have previous customer service/administration/receptionist experience Motor trade experience would be benef…
Customer Service Advisor employer: Alexander Mae (HR)
Contact Detail:
Alexander Mae (HR) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the company culture and values. Since we're a small but ambitious business, showing that you understand our mission and how you can contribute to our growth will set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills in your conversations. Be ready to share specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles, as this is crucial for the position.
✨Tip Number 3
Demonstrate your organizational skills during the interview. Since the role involves diary scheduling and administrative support, be prepared to discuss how you manage your time and prioritize tasks effectively.
✨Tip Number 4
If you have any experience in the motor trade, make sure to mention it! This could give you an edge, as it aligns well with our business focus and shows that you understand the industry.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service and administrative experience. Use specific examples that demonstrate your ability to greet customers, manage phone calls, and handle diary scheduling.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in joining a small but ambitious business and how your skills align with their needs.
Showcase Your Communication Skills: Since the role involves greeting customers and answering calls, emphasize your strong communication skills in both your CV and cover letter. Provide examples of how you've successfully interacted with customers in previous roles.
Highlight Relevant Experience: If you have any experience in the motor trade or bookkeeping, be sure to mention it. This will set you apart from other candidates and show that you understand the specific needs of the business.
How to prepare for a job interview at Alexander Mae (HR)
✨Show Your Customer Service Skills
Be prepared to share specific examples from your previous experience that demonstrate your ability to handle customer inquiries and resolve issues effectively. Highlight any situations where you went above and beyond for a customer.
✨Demonstrate Organizational Abilities
Since the role involves diary scheduling and administrative support, be ready to discuss how you prioritize tasks and manage your time. You might want to mention tools or methods you use to stay organized.
✨Familiarize Yourself with the Company
Research the company and its culture before the interview. Understanding their values and mission will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Think of insightful questions to ask the interviewer about the company’s growth plans, team dynamics, or what a typical day looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
