At a Glance
- Tasks: Lead shifts, serve food and drinks, and motivate your team to deliver excellent customer service.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and passion for great experiences.
- Benefits: Enjoy profit sharing, discounts on food and stays, tips, and wellbeing support.
- Why this job: Be part of a supportive culture that values teamwork and offers growth opportunities in your career.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
- Other info: Work in a fun environment with a focus on personal development and community.
The predicted salary is between 28800 - 43200 £ per year.
Team Leader – Lancaster We are looking for a Front of House Team Leader to join our fabulous team. What we offer our Front of House Team Leaders : Annual profit share, ensuring you share in the success of the company 30% discount on food and drink across our pubs and inns for you and friends and family 50% off food when on shift Discounted stays in our hotels and inns A fair share of tips Wellbeing support with our Employee Assistant Programme Great opportunities to grow in your role and progress your career Access to JW BenefitHub, giving you access to a huge range of high street and online discounts What a Front of House Team Leader does at JW Lees: Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level You’ll be an expert in communication, leading from the front and being a positive role model for your team Take the lead and running shifts, it’s key that providing excellent customer service and motivating your team is something that you’re passionate about. The ability to demonstrate great leadership qualities along with being a great team player. About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud – Savvy – Honest – Passionate – Personal – Together
Team Leader - Lancaster employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Lancaster
✨Tip Number 1
Show your passion for customer service! When you meet the team or during any interactions, make sure to express how much you enjoy creating memorable experiences for guests. This aligns perfectly with JW Lees' values.
✨Tip Number 2
Demonstrate your leadership skills in real-time. If you have the chance to interact with current staff or during a trial shift, showcase your ability to motivate and guide a team effectively.
✨Tip Number 3
Familiarize yourself with JW Lees' history and values. Being able to discuss their nearly 200-year legacy and how it shapes their approach to business will show your genuine interest in the company.
✨Tip Number 4
Network with current employees if possible. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Team Leader - Lancaster
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Team Leader position. Highlight key responsibilities and required skills, such as leadership qualities and customer service expertise, to tailor your application accordingly.
Craft a Tailored CV: Your CV should reflect your relevant experience in hospitality and leadership. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service, aligning with JW Lees' values.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention why you want to work at JW Lees and how your values align with theirs. Be sure to highlight your leadership experience and commitment to teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at JW Lees
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership qualities during the interview. Share specific examples of how you've successfully led a team in the past, focusing on your ability to motivate and inspire others.
✨Emphasize Customer Service Experience
Highlight your experience in providing excellent customer service. Discuss situations where you went above and beyond for customers, as this aligns with the company's focus on memorable experiences.
✨Align with Company Values
Familiarize yourself with JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. Be prepared to discuss how your personal values align with theirs and provide examples from your previous roles.
✨Prepare Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the company. Consider asking about opportunities for growth or how the team collaborates to achieve success.