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- Tasks: Provide 1st and 2nd line IT support, troubleshoot hardware and software issues.
- Company: Join a dynamic company delivering top-quality supply chain services across the UK and Europe.
- Benefits: Enjoy hands-on experience, growth opportunities, and a supportive team environment.
- Why this job: Tackle diverse IT challenges while enhancing your skills in a fast-paced setting.
- Qualifications: Experience in IT support, strong problem-solving skills, and knowledge of Microsoft 365 required.
- Other info: Apply by calling or emailing your CV to join our collaborative team!
The predicted salary is between 21000 - 35000 £ per year.
Job Opportunity: IT Support Engineer Location: Southampton, Hampshire (Office Based) Salary: Up to £35,000 Are you an IT professional ready to take on a challenging role in a fast-paced environment? Do you enjoy solving problems, working with technology, and supporting others? If so, we want to hear from you. Our client is looking for an IT Support Engineer to provide essential 1st and 2nd line support across their business. You’ll work with a mix of hardware, software, and systems, keeping things running smoothly and helping us deliver top-quality supply chain services across the UK and Europe. What You’ll Be Doing Resolving IT issues quickly and efficiently, both onsite and remotely, using a ticketing system to track progress. Managing and troubleshooting hardware, PCs, printers, and scanners. Administering Microsoft 365, Azure AD, and Active Directory. Proactively monitoring systems to spot and resolve issues before they affect users. Supporting key business tools like Blue Yonder, MintSoft, and Intersoft. Working with external vendors and escalating issues when necessary. Sharing knowledge and updating internal resources to help the team succeed. What You’ll Need Must-Have Skills: Experience in IT support, with strong problem-solving skills. Familiarity with Service Desk or ticketing systems. Knowledge of Microsoft 365, Azure AD, and Active Directory. Confidence in hardware setup and troubleshooting. Strong communication skills—you can explain technical issues in plain language. Bonus Skills (Nice to Have): Experience with warehouse or order management systems like Blue Yonder or MintSoft. Knowledge of tools like Intune, Power BI, or scripting languages (e.g., PowerShell). Familiarity with AWS or cloud environments. Why Join our client? Hands-On Experience: You’ll work on a wide range of IT challenges in a dynamic environment. Growth Opportunities: Gain exposure to new systems and technologies while building your expertise. Supportive Team: Be part of a collaborative team that values problem-solving and efficiency. To apply for this role please call 02380 765 301, send your CV to louiswoods@spectrumit.co.uk or hit apply!
Information Technology Support Engineer employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer
✨Tip Number 1
Make sure to familiarize yourself with the specific ticketing systems mentioned in the job description. Being able to demonstrate your experience with these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your knowledge of Microsoft 365, Azure AD, and Active Directory. Having practical examples of how you've used these technologies in past roles can really set you apart from other candidates.
✨Tip Number 3
Since the role involves supporting key business tools like Blue Yonder and MintSoft, it would be beneficial to research these systems beforehand. Understanding their functionalities will help you answer questions more effectively during the interview.
✨Tip Number 4
Prepare to discuss your problem-solving approach in detail. Think of specific instances where you've resolved IT issues quickly and efficiently, as this will highlight your ability to thrive in a fast-paced environment.
We think you need these skills to ace Information Technology Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience, especially with 1st and 2nd line support. Include specific examples of how you've resolved IT issues and any familiarity with Microsoft 365, Azure AD, and Active Directory.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and your ability to communicate technical issues in plain language. Mention your enthusiasm for working in a fast-paced environment and your desire to support the team.
Highlight Relevant Skills: In your application, emphasize your experience with ticketing systems and hardware troubleshooting. If you have bonus skills like knowledge of warehouse management systems or cloud environments, make sure to include those as well.
Follow Application Instructions: Ensure you follow the application instructions carefully. If you're sending your CV via email, use a clear subject line and attach your documents in the requested format. Double-check for any specific requirements mentioned in the job description.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've resolved IT issues in the past. Highlight your thought process and the steps you took to troubleshoot and solve problems, as this role heavily relies on strong problem-solving abilities.
✨Familiarize Yourself with Key Technologies
Make sure you have a good understanding of Microsoft 365, Azure AD, and Active Directory, as well as any relevant ticketing systems. Being able to speak confidently about these technologies will demonstrate your readiness for the role.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since strong communication skills are essential for this position, being able to convey complex information clearly will set you apart from other candidates.
✨Research the Company and Its Tools
Take some time to learn about the company’s operations and the specific tools they use, like Blue Yonder and MintSoft. Showing that you’ve done your homework will reflect your genuine interest in the role and the organization.
