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- Tasks: Lead the Holiday Sales Team to maximize guest retention and revenue.
- Company: Join Runnymede on Thames, a stunning hotel part of Warner Hotels Group.
- Benefits: Enjoy free gym access, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team enhancing guest experiences in a beautiful setting.
- Qualifications: Proven revenue management experience and strong leadership skills required.
- Other info: Diversity and inclusion are core values; flexible working options available.
The predicted salary is between 32000 - 56000 £ per year.
Holiday Sales Manager About the roleJoin our team at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities. Salary: From 40,000 We have a fantastic opportunity for a Hotel Revenue Manager to join us at the Runnymede on Thames. What will I be doing? As Hotel Revenue Manager you will lead the Holiday Sales Team onsite who act as key players within the Site sales drive, maximising re-booking potential across the Warner estate. You will maintain a strong focus on guest retention as well as driving the team to welcome new guests to experience our unique offering. You’ll collaborate closely with the revenue teams at Head office to drive business in to the Runnymede hotel at the right price to maximise RevPar. You will be a key player to ensure as a business we optimize our occupancy rate, enhance revenue flow through innovative pricing adjustments and employ dynamic inventory management. Responsibilities To Lead and motivate the Holiday Sales Team onsite and work closely with the Call centre teams for pre and post stay liaison Manage guest expectations via pre-arrival checks and act as a key communicator to all teams within the hotel. Work closely with Hotel departments such as Food and Beverage, Spa Beauty, Housekeeping and Reception to ensure that the guest journey is pro-actively and efficiently planned out and that guest expectations are met. Be a visible presence on check in/check out days to assist with guest queries and provide a warm welcome. To drive on-site spends by pro-actively contacting guests to book revenue generating services and activities. Analyse Entertainment feedback in close liaison with the Head of Entertainment and Warner revenue teams to ensure the entertainment calendar will maximise sales and guest feedback for future breaks. To undertake duty management shifts and be an active participant of the senior leadership team on property to ensure the smooth running of the operation from arrival to departure. To adhere to all the company policies What are we looking for? An individual with the ability to effectively lead, motivate and engage your peers and team, even in times of high demand. A willingness to challenge if standards aren’t meeting required levels. Someone who is confident with making decisions that positively impact the business, team and guest experience A passionate leader who is able to coach and give feedback across the Holiday Sales department to improve performance. What skills do I need? Ideally a proven track record of revenue management within a hotel Have the ability to create an environment where the team are able to grow and develop. Effective communicator with the ability to clearly articulate ideas The benefits of working with us Free use of gym and leisure facilities Free or 60% discounted food onsite Access to numerous discounts and offers with many national brands and retailers A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level) 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use) Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Holiday Sales Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Sales Manager
✨Tip Number 1
Familiarize yourself with the Warner Hotels Group and their unique offerings. Understanding their brand values and guest experience will help you articulate how you can contribute to enhancing guest retention and driving new bookings.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and engaged teams in high-demand situations. Highlighting your ability to coach and provide constructive feedback will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss your experience with revenue management in hotels. Prepare specific instances where you've implemented innovative pricing strategies or dynamic inventory management that led to increased occupancy rates and revenue flow.
✨Tip Number 4
Demonstrate your effective communication skills by practicing how you would articulate ideas clearly and concisely. This is crucial for collaborating with various hotel departments and ensuring a seamless guest journey.
We think you need these skills to ace Holiday Sales Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Holiday Sales Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in revenue management and team leadership. Use specific examples that demonstrate your ability to drive sales and enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership style. Mention how you can contribute to the Runnymede on Thames and align with their values of diversity, equity, and inclusion.
Highlight Your Communication Skills: In both your CV and cover letter, emphasize your effective communication skills. Provide examples of how you've successfully led teams and engaged with guests to improve their experience.
How to prepare for a job interview at Warner Hotels
✨Show Your Leadership Skills
As a Holiday Sales Manager, you'll need to lead and motivate your team effectively. Be prepared to share examples of how you've successfully managed teams in the past, especially during high-demand periods.
✨Demonstrate Revenue Management Expertise
Highlight your proven track record in revenue management within a hotel setting. Discuss specific strategies you've implemented to optimize occupancy rates and enhance revenue flow.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your ideas clearly and concisely, and be ready to discuss how you ensure all teams are aligned in meeting guest expectations.
✨Emphasize Guest Experience
Since guest retention is a priority, prepare to talk about how you've previously enhanced guest experiences. Share any innovative approaches you've taken to engage guests and drive on-site spending.
