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- Tasks: Provide expert 3rd line support for cloud and infrastructure issues.
- Company: Join a leading service provider in the tech industry based in Leeds.
- Benefits: Enjoy competitive pay, potential remote work, and great corporate perks.
- Why this job: Be part of a dynamic team making a real impact in tech support.
- Qualifications: 3-4 years' experience in cloud/infrastructure support is essential.
- Other info: Must be able to obtain SC clearance for this role.
The predicted salary is between 43200 - 72000 £ per year.
Based in Leeds - Will need to be able to become SC Cleared.
As 3rd Line Support / Senior Support / Cloud Support / Infrastructure Support, you will need the following Skills:
- 3-4 years' experience in Cloud/Infrastructure Support within a Service Provider environment
- In depth experience with Microsoft Windows Server
Senior Infrastructure Support employer: Pro-Connexions Ltd
Contact Detail:
Pro-Connexions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Support
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Windows Server and cloud infrastructure. Having hands-on experience or relevant certifications can really set you apart during the interview process.
✨Tip Number 2
Network with professionals in the field of infrastructure support. Attend industry meetups or online forums where you can connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for technical interviews by brushing up on common troubleshooting scenarios related to cloud and infrastructure support. Being able to demonstrate your problem-solving skills in real-time will impress potential employers.
✨Tip Number 4
Research StudySmarter's company culture and values. Tailoring your conversation during interviews to align with our mission can show that you're not just a fit for the role, but also for our team.
We think you need these skills to ace Senior Infrastructure Support
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the specific requirements for the Senior Infrastructure Support position. Highlight your experience in 3rd Line Support and any relevant cloud technologies in your application.
Tailor Your CV: Make sure your CV reflects your 3-4 years of experience in Cloud/Infrastructure Support. Emphasise your skills with Microsoft Windows Server and any other relevant technologies that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for infrastructure support and your ability to work in a Service Provider environment. Mention your willingness to obtain SC clearance and how your background makes you a great fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Pro-Connexions Ltd
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Microsoft Windows Server and any other relevant cloud technologies. Be prepared to discuss specific projects or challenges you've faced in previous roles, as this will demonstrate your depth of knowledge.
✨Understand the Company’s Infrastructure
Research the company’s current infrastructure and any recent developments in their cloud services. This will not only show your interest but also allow you to ask informed questions during the interview.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific technical issues or scenarios. Practise articulating your thought process and problem-solving skills, as this is crucial for a 3rd Line Support role.
✨Demonstrate Your Teamwork Skills
As a Senior Support professional, collaboration is key. Be ready to share examples of how you've worked effectively within a team, especially in high-pressure situations, to resolve complex issues.
