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For Companies At a Glance
- Tasks: Lead a dynamic team, manage operations, and enhance customer experiences in a fun environment.
- Company: Join Hollywood Bowl Group, a growing leader in affordable family entertainment across the UK and Canada.
- Benefits: Enjoy bonuses, discounts, 28 days holiday, and access to training programmes and mental health support.
- Why this job: Be part of a vibrant culture that values teamwork, growth, and making lasting memories for customers.
- Qualifications: Management experience in leisure or hospitality, a passion for customer service, and a drive for success.
- Other info: Flexible shifts with opportunities for career advancement and community involvement.
The predicted salary is between 24000 - 36000 £ per year.
Assistant Manager – Branksome, Poole
Are you a highly motivated, engaging manager?
Are you looking for an employer that will invest in you and develop your career further?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as an Assistant Manager. In return, you’ll get:
- The opportunity to earn an extra £1 per hour, paid monthly, as part of our bonus scheme
- The chance to earn a centre outperformance bonus
- A 40-hour contract, plus pay for additional shifts
- 50% off food when working
- Optional pension plan
- 28 days holiday, with additional days based on service
- Access to our Centre Manager in Training programme and apprenticeships
- Free game vouchers monthly
- 30% discount on food and drinks for you and up to five friends
- Access to our Employee Assistance Programme (EAP) and Mental Health First Aiders
- The opportunity to join our healthcare cash plan
- Long service awards
- A £15 donation to our charity partner upon completing induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What…
As an Assistant Manager, you will undergo a comprehensive induction to prepare you across all areas of the centre, including lanes, bar and diner, and amusements.
In our fast-paced environment, you will support the effective operation of the centre, contribute to a fun and positive team atmosphere, and enhance the customer experience.
Your responsibilities include coaching and mentoring the team, managing front-of-house operations, and supporting the General Manager with achieving centre goals and financial targets. You will ensure high standards and a safe, enjoyable environment for our customers.
To be successful, you will have:
- Management experience, preferably in leisure, hospitality, or retail
- A passion for customer service
- Experience in inspiring and developing large teams
- Willingness to work nights and weekends
- A drive for success
The Who… Hollywood Bowl Group is dedicated to bringing families and friends together for affordable fun and healthy competition. Since listing on the stock market in 2016, we have expanded to 74 UK centres and 13 in Canada, operating under various brands. We are committed to diversity and inclusion, fostering a workplace that values all contributions and promotes equal opportunities. #J-18808-Ljbffr
Assistant Manager - Branksome, Poole employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Branksome, Poole
✨Tip Number 1
Familiarise yourself with Hollywood Bowl Group's values and culture. Understanding their commitment to customer service and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your management experience in leisure, hospitality, or retail during any conversations. Be ready to share specific examples of how you've inspired and developed teams in similar environments.
✨Tip Number 3
Demonstrate your passion for customer service by preparing anecdotes that showcase your ability to enhance customer experiences. This will resonate well with the hiring team.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially nights and weekends. Showing your willingness to adapt will reflect positively on your commitment to the role.
We think you need these skills to ace Assistant Manager - Branksome, Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in leisure, hospitality, or retail. Emphasise your customer service skills and any experience you have in coaching and mentoring teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your drive for success. Mention specific examples of how you've inspired and developed teams in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as managing front-of-house operations and achieving financial targets. Use keywords from the job listing to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to enhance customer experiences in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your management experience and how you've successfully led teams in the past. Highlight any coaching or mentoring experiences that showcase your ability to inspire and develop others.
✨Understand the Business Goals
Familiarise yourself with Hollywood Bowl Group's growth plans and financial targets. Be ready to discuss how you can contribute to achieving these goals and improving centre performance.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past where you effectively managed conflicts or improved team dynamics.
