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- Tasks: Book dream holidays and provide exceptional service to customers and travel agents.
- Company: Join a friendly, upmarket tour operator with a focus on luxury travel.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and discounted long-haul travel.
- Why this job: Be part of a dynamic team with regular social events and educational trips.
- Qualifications: Experience in travel consulting and excellent customer service skills required.
- Other info: Flexible hybrid working options available after probation; fun team culture!
The predicted salary is between 21600 - 44800 £ per year.
Luxury Travel Consultant – Concierge Luxury Travel Agency (Fully Remote)
A unique opportunity to join a rapidly growing Concierge Luxury Travel Agency that specializes in providing tailored, first-class service to clients. The company is seeking an experienced Luxury Travel Consultant to join the business and be a key part of their growth journey.
Luxury Travel Consultant responsibilities:
- Building strong relationships with clients to help plan and execute memorable trips and experiences
- Be responsible for entire trip from flights, accommodation, transfers to lifestyle requests such restaurant bookings, private charters, sporting events, theatre tickets and more
- Manage bookings made using airline points and miles
- Handle changes, cancellations and follow ups seamlessly
- Maintain clear and secure records using the CRM
Luxury Travel Consultant skills required:
- An understanding of premium service and dealing with VIP\’s and UHNWI\’s
- Ideally a background in a high end travel organisation
- Experience with loyalty programmes and reward bookings
- Proficient in GDS – ideally Sabre
- Clear and professional communication skills both verbal and written
Additional information:
- Competitive salary dependent on experience plus performance bonuses
- Fully remote working
- Opportunities to grow
- Access to industry perks and learning opportunities
Luxury Travel Consultant employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Travel Consultant
✨Tip Number 1
Familiarize yourself with the GDS systems like Galileo or Amadeus, as having hands-on experience with these platforms can set you apart from other candidates. Consider taking a short online course or tutorial to brush up on your skills.
✨Tip Number 2
Research popular long-haul destinations, especially in the Indian Ocean, and be prepared to discuss your knowledge during the interview. Showing that you have a passion for travel and an understanding of these locations will impress the hiring team.
✨Tip Number 3
Practice your customer service skills by role-playing common scenarios you might encounter as a Luxury Travel Consultant. Being able to demonstrate your ability to handle customer issues effectively will highlight your suitability for the role.
✨Tip Number 4
Network with professionals in the travel industry, whether through LinkedIn or local events. Building connections can provide valuable insights and potentially lead to referrals that could help you land the job.
We think you need these skills to ace Luxury Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the travel industry, especially any roles as a reservations or travel consultant. Emphasize your familiarity with GDS systems like Galileo or Amadeus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific long-haul destinations you are knowledgeable about, particularly in the Indian Ocean, to demonstrate your expertise.
Showcase Customer Service Skills: In your application, provide examples of how you've delivered exceptional customer service in previous roles. Highlight any situations where you successfully resolved customer issues or exceeded client expectations.
Follow Application Instructions: Ensure you apply online through the specified channels. Double-check that you have included all required documents and that your application is complete before submitting it.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your Travel Knowledge
Make sure to highlight your knowledge of long-haul destinations, especially the Indian Ocean. Be prepared to discuss your personal travel experiences and how they can enhance your ability to sell dream holidays.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. This role requires maintaining excellent relationships with customers and travel agents, so showcasing your interpersonal skills is key.
✨Familiarize Yourself with GDS Systems
If you have experience using a Global Distribution System like Galileo or Amadeus, be ready to discuss it. If not, do some research on how these systems work and be prepared to explain how you would quickly learn to use them.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview to demonstrate your sales techniques and problem-solving abilities. Practice handling common customer issues and how you would amend bookings or arrange special requests.
