Field Service Supervisor
Field Service Supervisor

Field Service Supervisor

Bristol Full-Time 42000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to maintain and manage battery energy storage systems across the UK.
  • Company: Join e-STORAGE, a leader in sustainable energy solutions under Canadian Solar.
  • Benefits: Enjoy competitive pay, travel opportunities, and a chance to work in renewable energy.
  • Why this job: Be part of a mission-driven company making a real impact on clean energy adoption.
  • Qualifications: 2+ years in a supervisory role, electrical technician qualification, and experience in renewable energy required.
  • Other info: Must be willing to travel and have a valid driver's license.

The predicted salary is between 42000 - 60000 £ per year.

e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed at improving grid operations, integrating clean energy, and contributing to a sustainable future. e-STORAGE has successfully implemented over 3.3 GWh DC of battery energy storage solutions in various locations, including the United States, Canada, the United Kingdom, and China. This significant accomplishment solidifies e-STORAGE's position as a key player in the global energy storage integration industry.

Currently, the Company operates two fully automated, state-of-the-art manufacturing facilities with an annual production capacity of approaching 20 GWh. e-STORAGE is fully equipped to continue providing high-quality, scalable energy storage solutions and contribute to the widespread adoption of clean energy.

The Field Service Supervisor (UK) will be an integral part of the service team, leading the Snr Service and Service Technicians to successfully complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for fulfilling obligations under Long Term Service Agreements (LTSA’s) for Battery Energy Storage System (BESS) projects. In addition to technical responsibilities, the Field Service Supervisor will play a key role in client management, ensuring RAMS approvals are in place, supporting the SR Service Manager, and liaising with the BESS Planning Coordinators to plan works, schedule outages, and onboard new sites. The successful candidate must be able to travel and complete tasks at various project sites throughout the UK.

Experience with BESS or renewable power generation equipment in a service environment is required.

Responsibilities:

  • Lead and assign tasks to Snr Service and Service Technicians
  • Provide hands-on support and technical guidance to the team.
  • Coordinate site visits for Snr Service and Service Technicians to complete scheduled tasks.
  • Oversee and execute preventative and corrective maintenance of SPBs, ensuring warranty compliance.
  • Manage client interactions related to RAMS approvals and service delivery.
  • Work closely with the BESS Planning Coordinators to schedule and plan outages and site work.
  • Support the SR Service Manager and ensure seamless service execution.
  • Facilitate onboarding of new BESS sites, including integration into service operations
  • Fulfill LTSA obligations for BESS equipment, including:
  • Energy Storage Cabinets (ESCs)
  • Power Conversion Stations (PCS)
  • Ring Main Units (RMUs) / Switchgear
  • Transformers
  • SCADA and networking devices
  • Provide onsite diagnostics, troubleshooting, and hands-on support to maintain equipment and meet availability and capacity guarantees.
  • Supervise subcontractors as required on site.
  • Assist in the development and refinement of standard operating procedures and service processes.
  • Ensure accurate and timely completion of work order documentation.
  • Maintain an accurate inventory of spare parts.
  • Perform proper Lockout/Tagout (LOTO) and switching procedures as required.
  • Deliver client training sessions during service activities when necessary.
  • Adhere to all health and safety regulations and company policies.
  • Carry out additional duties and projects as assigned.
  • Qualifications and Experience:

    • Minimum 2 years Team Leader/Supervisor role
    • Qualified Electrical Technician
    • Minimum 5 plus years’ relevant work experience in a service environment preferably in renewable energy
    • Construction Skills Certification Scheme will be beneficial.
    • Previous training and knowledge of inverters
    • Knowledge of BESS equipment preferred.
    • SCADA experience will be beneficial.
    • Knowledge of general and national codes, medium voltage power systems and Energy Storage system applications is an asset.
    • Excellent verbal and written communication skills
    • Demonstrated proficiency using MS Office Applications (Word, Excel)
    • Previous experience with a CMMS software program preferred.
    • Must possess a valid driver’s license with a clean driving record.
    • First Aid Trained will be beneficial.
    • Must be able to travel to regional locations as needed.
    • Ability to function successfully both independently and within a team.
    • Demonstrated professional appearance and conduct.

    Field Service Supervisor employer: e-STORAGE

    e-STORAGE, a subsidiary of Canadian Solar, is an exceptional employer that champions innovation and sustainability in the renewable energy sector. With a strong commitment to employee development, a collaborative work culture, and the opportunity to contribute to cutting-edge battery energy storage solutions, team members can thrive in a dynamic environment while making a meaningful impact on the future of clean energy. Located in the UK, employees benefit from a diverse range of projects and the chance to work alongside industry leaders in a rapidly growing field.
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    Contact Detail:

    e-STORAGE Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Field Service Supervisor

    ✨Tip Number 1

    Familiarise yourself with the latest trends in battery energy storage systems and renewable energy technologies. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.

    ✨Tip Number 2

    Network with professionals in the renewable energy sector, especially those who have experience with BESS. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at e-STORAGE.

    ✨Tip Number 3

    Prepare to discuss your leadership experience in a service environment. Be ready to share specific examples of how you've successfully managed teams and handled client interactions, as these skills are crucial for the Field Service Supervisor role.

    ✨Tip Number 4

    Research e-STORAGE's recent projects and achievements. Being knowledgeable about their work will allow you to ask insightful questions during the interview and show that you're genuinely interested in contributing to their mission.

    We think you need these skills to ace Field Service Supervisor

    Leadership Skills
    Technical Expertise in Battery Energy Storage Systems (BESS)
    Preventative and Corrective Maintenance
    Client Management
    Project Planning and Scheduling
    Hands-on Technical Support
    Troubleshooting and Diagnostics
    Knowledge of SCADA Systems
    Understanding of Electrical Safety Regulations
    Excellent Communication Skills
    Proficiency in MS Office Applications
    Experience with CMMS Software
    Inventory Management
    Lockout/Tagout (LOTO) Procedures
    Team Collaboration

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in the renewable energy sector, particularly with Battery Energy Storage Systems (BESS). Emphasise any leadership roles and technical skills that align with the responsibilities of a Field Service Supervisor.

    Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or achievements related to energy storage or renewable energy that demonstrate your capability and passion for the industry.

    Highlight Relevant Qualifications: Clearly outline your qualifications, especially your experience as a Team Leader or Supervisor. Include any certifications related to electrical work, safety training, or knowledge of SCADA systems that would be beneficial for the role.

    Showcase Communication Skills: Since the role involves client management and team coordination, provide examples of how you've effectively communicated in previous positions. This could include managing client expectations or leading a team through complex projects.

    How to prepare for a job interview at e-STORAGE

    ✨Know Your Technical Stuff

    Make sure you brush up on your knowledge of Battery Energy Storage Systems (BESS) and renewable energy equipment. Be prepared to discuss your hands-on experience and any relevant technical skills, especially with inverters and SCADA systems.

    ✨Show Leadership Skills

    As a Field Service Supervisor, you'll be leading a team. Highlight your previous leadership experiences and how you've successfully managed teams in the past. Be ready to share examples of how you've motivated others and resolved conflicts.

    ✨Client Management is Key

    Since client interactions are part of the role, think about how you've handled client relationships in the past. Prepare to discuss how you ensure service delivery meets client expectations and how you manage RAMS approvals.

    ✨Safety First

    Familiarise yourself with health and safety regulations relevant to the industry. Be prepared to talk about your experience with Lockout/Tagout (LOTO) procedures and how you ensure safety on site, as this will be crucial in your role.

    Field Service Supervisor
    e-STORAGE
    Location: Bristol
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    • Field Service Supervisor

      Bristol
      Full-Time
      42000 - 60000 £ / year (est.)
    • E

      e-STORAGE

      50-100
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