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For Companies At a Glance
- Tasks: Support sales efforts across multiple hotels, managing tasks and client relationships.
- Company: Clermont Hotel Group is a leading hospitality company focused on guest experience and employee growth.
- Benefits: Enjoy flexible work options, wellness support, discounts, and career development opportunities.
- Why this job: Join a vibrant team dedicated to exceptional service and personal connections in hospitality.
- Qualifications: Strong organisational skills, excellent communication, and a customer-focused mindset are essential.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 28800 - 43200 £ per year.
Clermont Hotel Group Central Support Office
Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience – but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.
Learn more about the general tasks related to this opportunity below, as well as required skills.
With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people.
What you\’ll be doing
As Sales Coordinator, you will play a key role in supporting the sales efforts across multiple Thistle hotels within the cluster. Working closely with the Cluster Sales Manager and the sales teams, you\’ll ensure seamless coordination of sales activities and contribute to driving revenue growth.
You will be responsible for managing administrative tasks, coordinating sales opportunities, and helping the team to deliver exceptional service to both new and existing clients. Your organizational and communication skills will be essential in ensuring smooth operations between the hotels, Central Reservations, and the wider sales team, supporting the delivery of our revenue goals.
- Assisting the Sales Manager in coordinating sales activities across multiple hotels.
- Supporting the sales team in managing accounts, handling inquiries, and maintaining strong relationships with clients.
- Tracking sales leads, ensuring follow-up actions are taken in a timely and efficient manner.
- Coordinating communication and collaboration between the hotels and the Central Reservations team to optimize booking opportunities.
- Assisting with the preparation of sales reports, market analysis, and tracking sales performance.
- Helping to ensure the smooth execution of sales strategies and promotional campaigns.
- Maintaining up-to-date customer records, ensuring data integrity across the cluster.
What you\’ll bring
- Strong organizational skills and an ability to manage multiple tasks across different properties.
- Excellent communication skills to liaise effectively with the sales team, clients, and internal departments.
- A customer-focused mindset with a passion for building and maintaining relationships.
- Proficiency in using sales and booking systems to track performance and generate reports.
- A proactive approach to problem-solving and supporting the sales team in achieving their goals.
- Previous experience in sales support or hospitality is a plus.
What you\’ll get in return
As well as all the things you\’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we\’ll take care of you at every step of your journey so that you can take care of our guests.
In fact, we\’re so committed to this that our ‘People Promise\’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that\’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth – We\’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we\’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You\’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000\’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being – We\’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We\’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People\’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
AMRT1_UKCT
Sales Coordinator employer: Thistle
Contact Detail:
Thistle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with the Clermont Hotel Group's portfolio and values. Understanding their guest-centred approach and commitment to exceptional service will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of Clermont Hotel Group. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your organisational and communication skills in detail. Think of specific examples from your past experiences where you successfully managed multiple tasks or coordinated with different teams, as these are crucial for the Sales Coordinator role.
✨Tip Number 4
Stay updated on industry trends and sales strategies within the hospitality sector. Being knowledgeable about current market dynamics can help you stand out in discussions and show your proactive approach to supporting the sales team.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or hospitality. Emphasise your organisational and communication skills, as these are crucial for the Sales Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and relationship building. Mention specific examples of how you've successfully managed multiple tasks or supported a sales team in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency with sales and booking systems. If you have experience tracking sales leads or preparing reports, make sure to include that information.
Show Enthusiasm for the Company: Research Clermont Hotel Group and express your enthusiasm for their commitment to employee development and well-being. Mention how you align with their values and how you can contribute to their goals.
How to prepare for a job interview at Thistle
✨Showcase Your Organisational Skills
As a Sales Coordinator, you'll need to manage multiple tasks across different properties. Be prepared to discuss specific examples from your past experiences where you successfully organised and prioritised tasks to meet deadlines.
✨Demonstrate Excellent Communication
Effective communication is key in this role. During the interview, highlight instances where you've liaised with clients or team members to resolve issues or enhance collaboration. This will show that you can maintain strong relationships.
✨Emphasise Your Customer-Focused Mindset
Clermont Hotel Group values a customer-centric approach. Share stories that illustrate your passion for providing exceptional service and how you've gone above and beyond to meet client needs in previous roles.
✨Be Prepared with Sales Knowledge
Familiarise yourself with sales and booking systems relevant to the hospitality industry. Discuss any experience you have with tracking sales performance or generating reports, as this will demonstrate your readiness to contribute to the sales team's success.
