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- Tasks: Lead quality assurance, risk management, and business continuity frameworks across the organisation.
- Company: Join Everyturn Mental Health, a certified Great Place to Work focused on equality and inclusion.
- Benefits: Enjoy 30 days annual leave, enhanced pension, and wellbeing programmes like Wagestream and Smart Clinic.
- Why this job: Be part of a culture that champions continuous improvement and regulatory excellence while making a social impact.
- Qualifications: Relevant degree or experience in risk management, quality assurance, and business continuity is essential.
- Other info: We encourage applications from diverse backgrounds and offer a supportive environment for all.
We have the exciting opportunity for a Risk and Assurance Manager to join our Quality Governance and Risk Team! This is a hybrid role and requires someone based in the North East.
As our Risk and Assurance Manager, you will be responsible for leading and managing the development, implementation, and maintenance of robust quality assurance, risk management, and business continuity frameworks across the organisation. This role ensures that services are delivered safely, effectively, and in compliance with regulatory standards. You will provide expert leadership in quality assurance processes, risk compliance, and business continuity, working closely with internal teams and external partners to embed a culture of continuous improvement and regulatory excellence.
Key responsibilities
- Quality Assurance: Lead the Quality Assurance Framework, oversee internal audits, and support external inspection readiness. Promote continuous improvement and deliver training on quality standards.
- Business Continuity: Develop and maintain Business Continuity Plans, lead emergency planning, ensure compliance, and coordinate effective incident response with internal teams and external partners.
- Risk Management & Assurance: Oversee risk management policies, systems, and reporting. Provide expert advice on organisational risk, manage risk software, and embed risk awareness across the organisation.
- Policy & Procedure Governance: Manage the development, review, and implementation of policies and procedures. Lead policy governance meetings and ensure strategic alignment and clear communication.
- Leadership & Management: Lead and support the Quality & Safety team, build internal capability through training, and champion a culture of improvement and learning.
- Communication & Reporting: Produce and present clear reports on risk, quality, and continuity. Ensure timely communication of compliance updates and assurance matters to all stakeholders.
About you
We would love to hear from you if you possess the following:
- You’ll have a relevant degree or equivalent experience, with a strong track record in risk management, quality assurance, and business continuity in large or complex organisations.
- You’re confident managing external inspections (e.g., CQC), leading on policy development, and supporting cross-organisational change.
- You bring in-depth knowledge of risk and business continuity frameworks (e.g., ISO22301, Health & Care Act 2022), and are experienced in conducting business impact analysis and running simulation exercises.
- Strong communication and stakeholder management skills are essential, along with the ability to train and support others across a broad range of subject areas.
- Project management qualifications (e.g., PRINCE2) and experience delivering training are desirable.
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years' service) and the option to purchase or sell days.
- Enhanced pension.
- Wagestream - ability to release earnings, giving you instant access to your pay.
- Smart Clinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card.
- Enhanced life assurance scheme, payment being three times your annual salary.
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
Risk and Assurance Manager employer: Everyturn
Contact Detail:
Everyturn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Risk and Assurance Manager
✨Tip Number 1
Familiarise yourself with the key frameworks mentioned in the job description, such as ISO22301 and the Health & Care Act 2022. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the risk management and quality assurance fields. Attend relevant industry events or webinars to connect with others who may have insights into the role or the organisation, which can give you an edge during the application process.
✨Tip Number 3
Prepare to discuss your experience with external inspections, particularly with CQC. Be ready to share specific examples of how you've successfully managed these processes in the past, as this is a crucial aspect of the role.
✨Tip Number 4
Showcase your leadership skills by thinking of ways you can contribute to building internal capability through training. Consider how you would approach this in the role and be prepared to discuss your ideas during the interview.
We think you need these skills to ace Risk and Assurance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in risk management, quality assurance, and business continuity. Use specific examples that demonstrate your leadership skills and familiarity with frameworks like ISO22301.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the organisation. Mention how your background aligns with their values and the specific responsibilities of the Risk and Assurance Manager position.
Highlight Relevant Qualifications: If you have project management qualifications such as PRINCE2, be sure to mention these in your application. Also, include any training experience you've had, as this is desirable for the role.
Showcase Communication Skills: Since strong communication and stakeholder management skills are essential, provide examples in your application of how you've effectively communicated complex information or led training sessions in previous roles.
How to prepare for a job interview at Everyturn
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid grasp of the responsibilities and expectations of a Risk and Assurance Manager. Familiarise yourself with quality assurance frameworks, risk management policies, and business continuity plans relevant to the organisation.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific situations you've encountered in previous roles. Prepare examples that demonstrate your experience in managing risks, leading audits, and developing policies. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Leadership Skills
As this role involves leading a team, be ready to discuss your leadership style and how you've successfully managed teams in the past. Highlight any training or mentoring experiences that showcase your ability to build internal capability and promote a culture of improvement.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like risk management and compliance. Be prepared to present reports or findings as if you were addressing stakeholders.
