Lettings Manager - Finchley, N12 (Company Car or car allowance)

A well-established, innovative and highly successful multi-chained Estate Agency based in Finchley, N12 is currently recruiting for a proactive, experienced, professional and can-do Lettings Manager. We are seeking a highly motivated, experienced, and dynamic individual to lead our successful lettings team. This is a pivotal role requiring a proactive and results-driven individual with a proven track record in residential lettings, excellent leadership skills, and a deep understanding of the North London property market. The successful candidate will be responsible for driving new business, maximising revenue, and ensuring the continued growth and success of our lettings department in Finchley.

Responsibilities include but are not limited to:

• Proactively identify and secure new lettings instructions and landlords to grow the property register and increase market share.
• Conduct accurate and compelling market appraisals and valuations.
• Develop and implement effective canvassing and marketing strategies to generate new leads.
• Build and nurture strong, long-lasting relationships with landlords to encourage repeat business and recommendations.
• Identify and convert cross-selling opportunities.
• Lead, motivate, mentor, and develop a team of Lettings Negotiators to achieve individual and branch targets.
• Conduct regular one-to-one performance reviews, appraisals, and team meetings.
• Ensure the team provides a high level of professionalism, excellent customer service, and adheres to all company policies and procedures.
• Manage staff workloads and priorities to ensure efficient service delivery.
• Oversee the recruitment and training of new lettings team members as required.
• Ensure the smooth and efficient running of all lettings operations, from initial enquiry to tenancy completion and ongoing management.
• Oversee the accurate preparation of property advertisements, ensuring high-quality photos and compelling descriptions.
• Monitor and improve the quality and quantity of incoming tenant leads.
• Manage and oversee the progression of tenancy applications, referencing, and the drafting and execution of tenancy agreements.
• Ensure compliance with all relevant lettings legislation.
• Maintain accurate records and utilise CRM systems effectively for reporting and client management.
• Address and resolve tenant and landlord queries or issues promptly and professionally.
• Maximise revenues and achieve all financial targets for the lettings department in Finchley.
• Monitor key performance indicators (KPIs) and implement strategies to improve performance.
• Manage branch profit and contribute to budget planning.

The Successful Applicant will need to possess the following skills:

• Minimum 5 years Lettings Experience.
• Proven experience as a Lettings Manager or Senior Lettings Negotiator with a demonstrable track record of success in residential lettings.
• In-depth knowledge of the North London lettings market.
• Strong leadership, management, and motivational skills with the ability to build and inspire a high-performing team.
• Exceptional negotiation and sales abilities with a proven record of winning new business instructions.
• Excellent communication skills, both verbal and written, with a professional and articulate approach.
• Highly organised, detail-oriented, and able to manage multiple priorities effectively.
• Strong understanding of current lettings legislation and compliance requirements.
• Proficient in CRM software and Microsoft Office Suite.
• Full UK driving licence and own car required.
• ARLA Propertymark qualification (or equivalent) is highly desirable.

Salary range will be between £30,000pa to £40,000pa basic + Company Car or Car Allowance an OTE of around £65,000pa.

If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Louise Foster at Roundpegs Property Recruitment today. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.