Sales & Customer Service Advisor
Sales & Customer Service Advisor

Sales & Customer Service Advisor

Etwall Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, provide support, and drive sales for multiple brands.
  • Company: Join JLR, a forward-thinking company dedicated to your growth and success.
  • Benefits: Enjoy excellent training, development opportunities, and potential for internal progression.
  • Why this job: Be part of a dynamic team that values customer focus and personal development.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
  • Other info: This role is perfect for high school and college students looking for flexible work.

The predicted salary is between 28800 - 42000 £ per year.

Are you customer focused, self-motivated and looking for a new challenge? As a Sales & Customer Service Advisor with JLR, you will be part of an organisation that believes in investing in you and your future. We provide excellent training & development as well as promote internal progression opportunities.

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Contact Detail:

Group 1 Automotive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales & Customer Service Advisor

✨Tip Number 1

Familiarise yourself with JLR's values and mission. Understanding what the company stands for will help you align your responses during interviews and demonstrate that you're a good fit for their culture.

✨Tip Number 2

Brush up on your customer service skills. Be prepared to discuss specific examples of how you've handled challenging customer situations in the past, as this will showcase your problem-solving abilities.

✨Tip Number 3

Network with current or former employees of JLR. They can provide valuable insights into the company culture and the expectations for the Sales & Customer Service Advisor role, which can give you an edge in your application.

✨Tip Number 4

Prepare questions to ask during the interview. This shows your genuine interest in the role and the company, and it also gives you a chance to assess if JLR is the right fit for you.

We think you need these skills to ace Sales & Customer Service Advisor

Customer Service Skills
Sales Techniques
Communication Skills
Problem-Solving Skills
Active Listening
Time Management
Negotiation Skills
Product Knowledge
CRM Software Proficiency
Teamwork
Adaptability
Conflict Resolution
Attention to Detail
Self-Motivation

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales & Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your relevant experience in sales and customer service. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully handled customer interactions or sales targets in the past, showcasing your customer-focused approach.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.

How to prepare for a job interview at Group 1 Automotive

✨Show Your Customer Focus

As a Sales & Customer Service Advisor, demonstrating your customer-centric approach is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, showcasing your ability to empathise and resolve issues effectively.

✨Highlight Your Self-Motivation

This role requires a self-motivated individual. Be ready to discuss times when you've taken the initiative, whether in previous jobs or personal projects. This will show that you can work independently and are driven to achieve results.

✨Research JLR and Its Values

Familiarise yourself with Jaguar Land Rover's values and mission. Understanding their commitment to customer service and employee development will help you align your answers with what they are looking for in a candidate.

✨Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and training opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Sales & Customer Service Advisor
Group 1 Automotive
Location: Etwall
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