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- Tasks: Lead the development of Business Continuity Management and Operational Resilience strategies.
- Company: Join Zenith Bank (UK), a top-performing bank with a strong reputation for innovation and resilience.
- Benefits: Enjoy a competitive salary, learning opportunities, and a supportive work-life balance.
- Why this job: Be part of a dynamic team driving improvements in banking resilience and customer satisfaction.
- Qualifications: Ten years in BCM within financial services; strong communication and organisational skills required.
- Other info: This is a permanent role with a salary up to £110,000 based on experience.
The predicted salary is between 66000 - 88000 £ per year.
About Us: Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine. Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success. With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent.
Role Overview: To develop and own the internal framework for Business Continuity Management and Operational Resilience.
Responsibilities:
- To develop and own the internal framework for Business Continuity Management and Operational Resilience.
- Create and deliver the business continuity and operational resilience strategy for Zenith Bank (UK) Limited.
- To work with Business Continuity Co-ordinators in all key business units to embed industry best practice and ensure that all staff are prepared for business continuity events.
- Constantly drive improvements in the process and resilience outcomes for the bank, its customers and other stakeholders.
- To review and develop further the BIA forms relevant to each business unit.
- To co-ordinate training and awareness campaigns covering BCM and OR.
- Review annually the IBS products and services and make any necessary updates.
- Work closely with third parties to carry out business continuity and exit planning.
Skills/Experience Required:
- Previous experience in financial services.
- Ten years’ experience in a BCM role within a high volume, fast moving Operations environment.
- Experience of re-engineering processes and recommending/documenting improvements/requirements.
- Able to work in a collaborative, methodical and organised manner.
- Ability to work with multiple stakeholders, across a variety of departments.
- Understanding of IBS establishment and selection criteria.
- IT system skills.
- Able to challenge BAU processes and introduce effective improvements.
- Strong communication and attention to detail.
- Team player with an aptitude to learn.
- Sensitive to customer needs and expectations.
- Able to work to deadlines.
- Ability to work under pressure and able to multi-task.
This is a permanent position paying up to £110,000 based on experience.
Head of Business Continuity and Resilience employer: Zenith Bank Limited.
Contact Detail:
Zenith Bank Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Continuity and Resilience
✨Tip Number 1
Familiarise yourself with the latest trends and best practices in Business Continuity Management (BCM) and Operational Resilience. This will not only help you understand the role better but also allow you to speak confidently about how you can contribute to Zenith Bank's strategy.
✨Tip Number 2
Network with professionals in the financial services sector, especially those who have experience in BCM roles. Engaging with industry peers can provide valuable insights and may even lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully implemented BCM strategies or improved operational resilience. Being able to demonstrate your impact will set you apart during interviews.
✨Tip Number 4
Research Zenith Bank's current operations and any recent developments in their business continuity practices. Showing that you understand their unique challenges and opportunities will demonstrate your genuine interest in the role and the organisation.
We think you need these skills to ace Head of Business Continuity and Resilience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Business Continuity Management and Operational Resilience. Use specific examples from your previous roles that demonstrate your ability to develop frameworks and strategies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Zenith Bank (UK) Limited. Discuss how your ten years of experience in a BCM role aligns with their needs and mention any specific achievements that showcase your skills.
Highlight Relevant Skills: Emphasise your skills in process re-engineering, stakeholder collaboration, and communication. Make sure to provide examples of how you've successfully worked under pressure and managed multiple tasks in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Zenith Bank Limited.
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the responsibilities and expectations for the Head of Business Continuity and Resilience role. Familiarise yourself with Zenith Bank's current strategies and how your experience aligns with their goals.
✨Showcase Relevant Experience
Highlight your previous experience in business continuity management, especially within financial services. Be prepared to discuss specific examples where you've successfully implemented strategies or improved processes in a high-volume operations environment.
✨Demonstrate Collaborative Skills
Since the role requires working with multiple stakeholders, emphasise your ability to collaborate effectively. Share examples of how you've worked with different departments or teams to achieve common goals, particularly in challenging situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about past experiences where you had to manage crises or implement changes under tight deadlines, and be ready to discuss your thought process and outcomes.
