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- Tasks: Join us as a Motor Engineer, ensuring top-notch customer service and handling motor inspections.
- Company: Solus, part of Aviva, is a leading UK vehicle repair company with a stellar reputation.
- Benefits: Enjoy competitive salary, bonus opportunities, 33 days' holiday, and discounts on Aviva products.
- Why this job: Be part of an award-winning team shaping the future of vehicle repair with a focus on inclusivity.
- Qualifications: Ideal candidates are IMI/IRTE/ATA/VDA members or willing to pursue these qualifications.
- Other info: We guarantee interviews for disabled applicants meeting minimum criteria; apply today!
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced and knowledgeable Motor Engineer who would like to contribute to the Solus Aviva family?
The role:
- Solus Aviva Motor Engineers preserve consistency and the very best customer service across our market leading business and our strategic partners.
- Our world class insurance business requires a knowledgeable and skilled engineer to take our claims to the next level of customer service and customer expectations.
- The Engineering team deal with all aspects of both Insured and Third-party motor inspections, using state of the art technology to receive and audit estimates prior to authorising repairs to our Approved Repairer Network as well as Customer Nominated Repairers in a timely and cost effective manner.
- You will be in constant contact with our Solus sites as well as our approved repairers monitoring the performance, recognising potential areas of improvement and relationship building.
Desirable qualifications and experience:
- Member of either IMI / IRTE / ATA / VDA or be working towards (or willing to do so).
- Motor Claims knowledge including a basic understanding of insurance principles.
- Good working knowledge of computerised damage estimating systems, including Audatex.
- Good spoken and written communication skills.
- Accuracy and attention to detail.
- Positive and self-confident approach when dealing with our customers.
- Empathy, tact, assertiveness and diplomacy when talking to customers.
- Ability to work well under pressure, meet deadlines and where required be able to use own initiative.
- PC literate with good administrative skills.
- Ability to take on increased ownership and responsibility when necessary.
At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply - your unique skills might be just what we need.
We guarantee an interview for disabled applicants meeting the minimum criteria - just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Contact Detail:
Solus Accident Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Engineer
✨Tip Number 1
Familiarise yourself with the latest technology and software used in motor engineering, especially computerised damage estimating systems like Audatex. Being well-versed in these tools will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Solus Aviva to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your problem-solving skills and ability to work under pressure. Highlighting these traits can set you apart from other candidates.
✨Tip Number 4
Research the latest trends in the motor insurance industry and be ready to discuss how they might impact the role of a Motor Engineer. Showing that you are informed about the industry can impress your interviewers.
We think you need these skills to ace Motor Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Motor Engineer role. Emphasise your knowledge of motor claims, computerised damage estimating systems, and any memberships in professional organisations like IMI or IRTE.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent customer service and your understanding of insurance principles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, communication skills, and the ability to work under pressure. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Motor Engineer.
How to prepare for a job interview at Solus Accident Repair Centres
✨Showcase Your Technical Knowledge
As a Motor Engineer, it's crucial to demonstrate your understanding of motor claims and damage estimating systems like Audatex. Be prepared to discuss your experience with these tools and how you've used them in previous roles.
✨Emphasise Communication Skills
Good spoken and written communication skills are essential for this role. During the interview, highlight instances where you've effectively communicated with customers or colleagues, especially in challenging situations.
✨Demonstrate Problem-Solving Abilities
The ability to work under pressure and meet deadlines is key. Share examples of how you've successfully managed tight timelines or resolved issues in past positions, showcasing your initiative and ownership.
✨Express Your Commitment to Continuous Learning
Mention your willingness to pursue relevant qualifications such as IMI, IRTE, ATA, or VDA. This shows your dedication to professional development and aligns with Solus's values of growth and improvement.
