Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide service, maintenance, and installation for medical equipment in hospitals and clinics.
- Company: Join a leading company in the medical device industry, dedicated to customer satisfaction.
- Benefits: Enjoy competitive pay, training opportunities, and a chance to make a real impact.
- Why this job: Be part of a vital team that enhances healthcare through technology and innovation.
- Qualifications: HNC/HND in Electronics or Electrical Engineering and field service experience required.
- Other info: Full UK driver’s license and excellent communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a highly experienced Field Service Engineer from the medical equipment or medical instrument industry. Working with the customer service team, you will provide service, maintenance and installation services to a range of clients including hospitals and clinics.
Responsibilities:
- Perform servicing, maintenance, installation and upgrading for medical equipment.
- Maintenance of test equipment and tools.
- Ensure customer satisfaction and contractual terms/ SLA are met.
- Effectively communicate with customers and colleagues.
- Escalate issues when needed.
- Adhere to relevant codes of conduct, safety, quality and regulatory requirements.
- Ensure that all administrative tasks are completed on time and to an acceptable standard.
- Attend product training sessions.
- Ensure the timely processing of parts.
Requirements:
- HNC/HND in Electronics or Electrical Engineering.
- Field service experience from the medical industry (electrical equipment).
- Excellent IT skills (MS Office and an understanding of networks).
- Excellent communication skills.
- Full UK driver’s license.
Contact Detail:
Kinetica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Familiarise yourself with the latest medical equipment and technologies. Being knowledgeable about the specific devices you'll be working with can set you apart during interviews and show your commitment to the field.
✨Tip Number 2
Network with professionals in the medical device industry. Attend relevant conferences or workshops, and connect with people on platforms like LinkedIn. This can help you learn about job openings and gain insights into the company culture.
✨Tip Number 3
Prepare for technical questions related to field service engineering. Brush up on your knowledge of electronics and electrical engineering principles, as well as troubleshooting techniques specific to medical devices.
✨Tip Number 4
Demonstrate your customer service skills during the interview process. Since this role involves direct interaction with clients, showcasing your ability to communicate effectively and resolve issues will be crucial.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the medical equipment or instrument industry. Emphasise relevant skills such as servicing, maintenance, and installation of medical devices.
Craft a Strong Cover Letter: In your cover letter, explain why you are passionate about working in the medical field. Mention specific experiences that demonstrate your ability to meet customer satisfaction and adhere to safety and regulatory requirements.
Highlight Technical Skills: Clearly outline your technical qualifications, including your HNC/HND in Electronics or Electrical Engineering. Mention your proficiency with IT tools and any experience with networks, as these are crucial for the role.
Showcase Communication Abilities: Since effective communication is key in this role, provide examples of how you've successfully communicated with customers and colleagues in past positions. This will help demonstrate your fit for the job.
How to prepare for a job interview at Kinetica
✨Showcase Your Technical Expertise
As a Field Service Engineer, it's crucial to demonstrate your technical knowledge in medical equipment. Be prepared to discuss specific experiences where you've successfully serviced or installed medical devices, highlighting any challenges you overcame.
✨Emphasise Communication Skills
Effective communication is key in this role. During the interview, provide examples of how you've communicated complex technical information to non-technical clients or colleagues, ensuring everyone understands the service process.
✨Highlight Customer Satisfaction
Since customer satisfaction is a priority, share instances where you've gone above and beyond to meet client needs. Discuss how you handled difficult situations and maintained strong relationships with clients.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to troubleshoot issues on-site and be ready to explain your thought process and the outcomes.
