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- Tasks: Operate trains, assist passengers, and ensure safety at Westferry DLR Station.
- Company: Join a dynamic team at the Docklands Light Railway, enhancing transport in London.
- Benefits: Enjoy competitive pay, career growth, training, and a collaborative work environment.
- Why this job: Be part of a vital service, making a difference in passenger experiences every day.
- Qualifications: Previous transport experience preferred; strong communication and customer service skills required.
- Other info: Flexible shifts including evenings and weekends; perfect for students seeking hands-on experience.
The predicted salary is between 24000 - 36000 £ per year.
We are currently seeking a DLR operative to join our team at Westferry DLR Station. As a DLR operative, you will play a crucial role in ensuring the smooth operation of the Docklands Light Railway system.
Responsibilities
- Operating and monitoring the DLR trains and platforms at Westferry DLR Station
- Assisting passengers with ticketing, information, and any inquiries
- Ensuring the safety and security of passengers and staff
- Conducting routine inspections and maintenance tasks as required
- Responding to emergencies and incidents in a prompt and professional manner
Qualifications
- Previous experience in a similar role within the transportation industry is preferred
- Strong communication and customer service skills
- Ability to work effectively in a fast-paced and dynamic environment
- Knowledge of safety protocols and emergency procedures
- Flexibility to work in shifts, including evenings, weekends, and holidays
Day-to-day
As a DLR operative at Westferry DLR Station, your day-to-day activities will involve operating trains, assisting passengers, conducting safety checks, and ensuring the efficient and safe operation of the station.
Benefits
- Competitive salary and benefits package
- Opportunities for career development and advancement within the transportation industry
- Training and support to enhance your skills and knowledge
- A dynamic and collaborative work environment with a focus on safety and customer service
If you are passionate about transportation and dedicated to providing excellent service to passengers, we encourage you to apply for this exciting opportunity.
Contact Detail:
Venture Construction Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DLR Operative
✨Tip Number 1
Familiarise yourself with the Docklands Light Railway system and its operations. Understanding how the trains run, the layout of Westferry DLR Station, and common passenger queries will give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or transportation roles. Be ready to share specific examples of how you've handled challenging situations or provided excellent service to passengers.
✨Tip Number 3
Demonstrate your knowledge of safety protocols and emergency procedures. Being able to discuss these topics confidently will show that you take the role seriously and are prepared for the responsibilities involved.
✨Tip Number 4
Be flexible and open about your availability for shifts. Since the role requires working evenings, weekends, and holidays, showing that you're adaptable can make you a more attractive candidate.
We think you need these skills to ace DLR Operative
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the DLR Operative position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in the transportation industry. Emphasise your communication skills, customer service experience, and any relevant safety training.
Write a Compelling Cover Letter: In your cover letter, express your passion for transportation and your commitment to providing excellent service. Mention specific examples of how you've handled customer inquiries or emergencies in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Venture Construction Solutions Ltd
✨Know the DLR System
Familiarise yourself with the Docklands Light Railway system, its routes, and operations. Understanding how the DLR functions will show your enthusiasm for the role and help you answer questions more effectively.
✨Highlight Customer Service Skills
Since assisting passengers is a key part of the job, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled inquiries or resolved issues to demonstrate your communication skills.
✨Emphasise Safety Awareness
Safety is paramount in this role. Be ready to talk about your knowledge of safety protocols and emergency procedures. You might even want to mention any relevant training or certifications you have that relate to safety in transportation.
✨Show Flexibility and Team Spirit
The role requires working in shifts, so express your willingness to adapt to different schedules. Additionally, highlight your ability to work collaboratively in a team, as this will be crucial in ensuring smooth operations at the station.
