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- Tasks: Maximise revenue through group bookings and manage client relationships.
- Company: Join Wild by Tart, a vibrant restaurant in a unique multipurpose space.
- Benefits: Enjoy 50% off dining, staff meals, and discounts on local businesses.
- Why this job: Be part of a creative team in a dynamic environment with growth opportunities.
- Qualifications: 2 years' experience in a similar venue and excellent communication skills required.
- Other info: Training programs available, including wine and management courses.
The predicted salary is between 34000 - 48000 £ per year.
Introduction to Wild by Tart: Wild by Tart is a neighbourhood restaurant set within a multipurpose space. Housed in a former power station and coal store, the 9,000 sq. ft, light filled space combines a restaurant, bar, retail store, events space, and photography studio. Our cooking is driven by seasonal, local produce, with a creative and flavour-focused approach. We are passionate about cultivating an inspiring and welcoming environment, both for our guests to enjoy and for our team to thrive in.
Group reservations and events are an integral part of Wild by Tart, wherein we host an incredible variety of occasions, from intimate fashion press dinners for 9 to 350-person product launches, weddings, celebrations, and photography shoots.
Aim:
- To maximise all revenue opportunities, contributing to the overall budget for the business, restaurant and events
- To manage and convert incoming groups and event sales enquiries
- To report on groups and event sales and bookings, ensuring all departments are updated on both confirmed and pipeline business
- To provide excellent customer service throughout the sales and booking process
- To build and develop meaningful client relationships to ensure repeat business and maintain a positive brand image
Key responsibilities:
Sales
- Understanding of the business sales targets and to work towards all sales strategies
- Receive incoming enquiries in accordance with department standards and procedures and convert them into confirmed business
- To prepare responses and proposals for new enquiries, ensuring information shared is tailored to the client/guest’s specific requirements
- All sales procedures and administration are completed to set deadlines i.e. enquiry response times, follow-ups etc
- To grow and maintain strong relationships with regular bookers and clients
- To meet with prospective clients and show them around the venue facilities
- To effectively manage the restaurant and events booking systems and calendars
- To undertake appropriate administrative tasks for the department as required
- To report sales and bookings on a weekly basis
- To attend networking events and showcase events, working to promote the brand
- Promote each event area and offerings in an engaging and informative way to both corporate and private clients
- Work alongside the marketing schedule and strategy to drive groups and event business
- Maintain strong knowledge of latest trends in the hospitality industry
- Responsible for managing client’s event budgets
Contracting & Booking
- Ensure all contracts are issued and signed in accordance with Wild by Tart’s policies and procedures and deposits are received as required
- Ensure all group bookings are issued with payment terms in accordance with Wild by Tart’s policies and procedures
- All necessary information is shared with respective departments, ensuring well-informed handovers
Finance
- Ensure all event invoices, deposits and reports are shared and completed accurately, on time and in accordance with company policies and procedures
- Prepare all relevant documentation for weekly and monthly meetings
- Maximise revenue - working to budgets and targets while maintaining agreed service standards
Health and Safety
- Maintain knowledge of Health and Safety and Food Hygiene
- Understand all fire, first aid and accident procedures
- Provide a safe and secure environment for guests and the team at all times
- Maintain clean and tidy-working areas at all times
What we look for:
- Minimum 2 years’ experience in venue of similar size
- Fluency in English, written and spoken
- Excellent written skills and ability to write personable, persuasive and professional emails
- Able to work on own initiative and self-motivated
- Meticulous organisation and attention to detail, able to prioritise a demanding workload
- Excellent communication skills
- Level-headed and consistent in nature, trustworthy and reliable
- Ability to work flexibly under pressure
- A passion for great food, service and people
What we offer:
- Opportunity to grow and develop the catering business
- A positive and nurturing work environment with forward-thinking and supportive management
- Training and development programs, including wine and management courses
- 50% discount when dining in the restaurant
- Cost price wine by the bottle as takeaway and when dining
- Amazing staff meals
- Daily staff drink after a shift
- Excellent local business discounts, including yoga, pottery, skincare, meditation and gym
- Christmas and Summer staff parties
- Field trips in London, around the UK and abroad
Salary: Starting from £34,000 per annum DOE
Groups & Events Sales Executive (Greater London) employer: Wild by Tart
Contact Detail:
Wild by Tart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups & Events Sales Executive (Greater London)
✨Tip Number 1
Familiarise yourself with Wild by Tart's unique offerings and atmosphere. Understanding their approach to seasonal, local produce and the variety of events they host will help you connect with potential clients and tailor your sales pitches effectively.
✨Tip Number 2
Network within the Greater London hospitality scene. Attend industry events and engage with local businesses to build relationships that could lead to group bookings and collaborations, showcasing your proactive approach to sales.
✨Tip Number 3
Develop a strong understanding of the latest trends in the hospitality industry. Being knowledgeable about current market demands and client preferences will enable you to offer innovative solutions and enhance your credibility during client interactions.
✨Tip Number 4
Practice your communication skills, especially in crafting personable and persuasive emails. Since excellent written communication is crucial for this role, honing this skill will help you stand out when responding to enquiries and building client relationships.
We think you need these skills to ace Groups & Events Sales Executive (Greater London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and event management. Emphasise any previous roles where you successfully converted enquiries into bookings, as this is crucial for the Groups & Events Sales Executive position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Wild by Tart's unique environment. Mention specific examples of how you've built client relationships and maximised revenue in past roles.
Showcase Your Communication Skills: Since excellent written skills are essential for this role, ensure your application is free from errors and conveys professionalism. Use clear and persuasive language to demonstrate your ability to communicate effectively with clients.
Highlight Relevant Experience: In your application, be sure to mention your experience in venues of similar size and any familiarity with managing event budgets. This will show that you understand the demands of the role and can hit the ground running.
How to prepare for a job interview at Wild by Tart
✨Know the Venue Inside Out
Familiarise yourself with Wild by Tart's unique features and offerings. Understand the different event spaces, their capacities, and how they can cater to various occasions. This knowledge will help you confidently discuss how you can maximise revenue opportunities during the interview.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully converted enquiries into confirmed bookings in previous roles. Highlight your ability to tailor proposals to meet client needs, as this is crucial for the Groups & Events Sales Executive position.
✨Demonstrate Excellent Communication
Since the role requires strong written and verbal communication skills, practice articulating your thoughts clearly. Be ready to showcase your ability to write personable and persuasive emails, as well as how you build relationships with clients.
✨Emphasise Your Passion for Hospitality
Express your enthusiasm for great food, service, and creating memorable experiences for guests. Share any relevant experiences that highlight your commitment to providing excellent customer service, as this aligns with Wild by Tart's values.
