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- Tasks: Lead internal communications strategy and deliver engaging campaigns to boost employee engagement.
- Company: Join one of the UK's largest retail/hospitality businesses, shaping their internal communication landscape.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and team collaboration.
- Why this job: Be part of a mission-driven team that values creativity and innovation in communication.
- Qualifications: Strong storytelling skills, stakeholder management experience, and a passion for inspiring teams required.
- Other info: Manage a small specialist team and influence key stakeholders while working under tight deadlines.
The predicted salary is between 36000 - 60000 £ per year.
We are currently supporting one of the UK's largest retail/hospitality businesses in their search for an Internal Communications Lead. This role is responsible for delivering the group internal communications plan, including leading strategic campaigns, such as the launch of the new strategy, delivering leadership group meetings and conferences, and regular activity including all-hands, weekly newsletters, comms and engagement. A core part of the role is creating compelling communications to drive internal engagement. It will support the company’s EVP, working closely with HR and other colleagues to determine through audience segmentation who receives which communication. The Internal Communications Lead will manage a small specialist team to inspire and engage the organisation through quality internal communications and campaigns.
Key Responsibilities
- Own and deliver the internal communications strategy in key areas such as leadership group meetings, event delivery, BAU activity, EVP, to build reasons to believe in the company to drive engagement.
- Work with primary stakeholders to develop crisis and reactive communications strategies, to ensure the correct comms processes and messages are agreed to communicate to team members internally.
- Ensure internal communications are aligned with operational communications.
- Own the internal comms events programme, including the annual conference and leadership group meetings.
- Produce period reports to evaluate progress of internal communications across the business.
- Deliver internal messaging for company updates.
- Constantly review and find innovative ways to reach team members.
- Support the Exec Board and leadership group in facilitating engaging communications with their teams.
- Provide regular insight into performance of internal comms channels, campaigns and events to ensure the business is engaging as possible, providing reasons to believe and pride in the company.
Key Requirements
- Good at storytelling, creative and innovative.
- Solid understanding of a range of communications disciplines.
- Strong partnership and stakeholder management abilities, with expertise in influencing board level stakeholders and managing external agencies.
- Strong networking and presentation, written and verbal communication skills.
- Insight-led in supporting the development of strategy to ensure that plans reflect the requirements of the audience.
- Ability to deal with conflicting agendas and changing priorities.
- An inspiring leader of people, values-led and a strong manager who prioritises the development of their team.
- Experience in managing communications for confidential and significant business change programmes.
- Able to manage tight deadlines and work under pressure.
- Experience working in complex structures and able to manage across these.
Contact Detail:
Better Placed Ltd - A Sunday Times Top 10 Employer! Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications Lead
✨Tip Number 1
Network with professionals in the internal communications field. Attend industry events or webinars where you can meet people who work in similar roles. This can help you gain insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 2
Familiarise yourself with the latest trends in internal communications. Follow relevant blogs, podcasts, and social media channels to stay updated. Being knowledgeable about current practices will allow you to speak confidently about innovative strategies during your discussions with us.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully engaged teams through internal communications in the past. Think about metrics or feedback that demonstrate your impact, as this will show us your ability to drive engagement effectively.
✨Tip Number 4
Research our company’s values and recent internal initiatives. Understanding our mission and how we communicate internally will help you tailor your approach and demonstrate your alignment with our goals during the interview process.
We think you need these skills to ace Internal Communications Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Internal Communications Lead. Tailor your application to highlight your experience in delivering internal communications strategies and managing teams.
Showcase Your Storytelling Skills: Since storytelling is a key requirement for this role, include examples in your CV and cover letter that demonstrate your ability to create compelling narratives that engage employees and drive internal communication.
Highlight Stakeholder Management Experience: Emphasise your experience in managing relationships with stakeholders, especially at board level. Provide specific examples of how you've influenced decision-making and communicated effectively in previous roles.
Demonstrate Your Leadership Qualities: As an inspiring leader, it's important to showcase your management style and how you've developed your team in past positions. Include anecdotes that illustrate your ability to lead under pressure and manage conflicting priorities.
How to prepare for a job interview at Better Placed Ltd - A Sunday Times Top 10 Employer!
✨Showcase Your Storytelling Skills
As an Internal Communications Lead, storytelling is key. Prepare examples of how you've crafted compelling narratives in previous roles to engage employees and drive internal messaging.
✨Demonstrate Stakeholder Management Expertise
Be ready to discuss your experience in managing relationships with various stakeholders, especially at the board level. Highlight specific instances where you influenced decisions or navigated conflicting agendas.
✨Prepare for Crisis Communication Scenarios
Given the role's focus on crisis communications, think about past experiences where you had to develop reactive strategies. Be prepared to outline your approach and the outcomes of those situations.
✨Emphasise Your Leadership Style
As a leader, it's important to convey your management style and how you inspire your team. Share examples of how you've prioritised team development and fostered a positive work environment.
