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- Tasks: Supervise maintenance teams and ensure high service standards across various locations.
- Company: Join a dynamic company focused on delivering top-notch building services and maintenance.
- Benefits: Enjoy a competitive salary, company vehicle, and a supportive work environment.
- Why this job: Be part of a team that values customer satisfaction and operational excellence while making a positive impact.
- Qualifications: Proven supervisory experience, strong communication skills, and a full UK driving licence required.
- Other info: Split your time between on-site supervision and office duties, with opportunities for professional growth.
The predicted salary is between 35000 - 46000 £ per year.
Location: Patch includes London, Surrey, and Sussex
Salary & Hours: £41,003 per annum, Permanent, Full-Time, Monday to Friday, 08:30 - 17:00 (37 hours per week)
Role Purpose: To supervise the delivery and performance of grounds maintenance, arboriculture, caretaking, and cleaning services across communal open spaces, playgrounds, and blocks. The role ensures service delivery meets contractual standards and health & safety regulations, maximising customer satisfaction and operational effectiveness.
Key Responsibilities:
- Supervise estate service teams, ensuring daily tasks align with service standards and health & safety protocols.
- Oversee delivery of agreed service level agreements (SLAs) and programmes of work.
- Support recruitment, workforce scheduling, and deployment planning in collaboration with the Area Contract Manager.
- Conduct Tool Box Talks, 1:1s, team briefings, and ongoing staff development.
- Carry out post-inspections, monitor use and maintenance of tools, vehicles, and plant equipment.
- Obtain and manage quotes for additional works, ensuring adherence to budgets.
- Maintain and manage project boards, databases, and relevant systems documentation.
- Serve as a key contact for internal and external customer queries and complaints, aiming for early resolution.
- Ensure all risk assessments, COSHH documents, and safety procedures are followed and documented.
- Monitor and enforce safe storage and handling of materials, particularly hazardous substances and waste.
- Attend forums, inspections, and performance meetings, reporting outcomes to the Area Contract Manager.
- Support compliance with mandatory e-learning and classroom training requirements.
- Be available to provide absence cover in other regions as required.
Required Experience & Qualifications:
- Proven supervisory experience in a commercial environment.
- Strong track record of service delivery, meeting deadlines, and upholding high work standards.
- Confident leader, able to coach and motivate individuals and teams.
- Effective communicator with both internal departments and external suppliers.
- Good working knowledge of Microsoft Office (Outlook, Word, Excel).
- Sound understanding of Health & Safety legislation, Waste disposal regulations, Environmental policies.
- Competent in carrying out COSHH and risk assessments, and interpreting technical documentation (drawings, bills of quantity, etc.).
- Knowledge of horticultural practices and plant identification.
- Full UK driving licence and willingness to travel across patch areas (London, Surrey, Sussex).
Desirable Skills & Attributes:
- Reliable, self-motivated, and proactive in managing tasks.
- Team player with a supportive and collaborative attitude.
- Customer-focused, with a clear commitment to high service standards.
- Flexible and adaptable, with a willingness to learn new skills.
- Good geographical knowledge of the working area.
- Professional in representing the company at all levels.
Additional Information: Candidates must be able to split their time between on-site supervision and office-based administrative duties.
Contact Detail:
Tulip Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Maintenance Supervisor
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to estates maintenance. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards in service delivery.
✨Tip Number 2
Network with professionals in the building services and maintenance sector. Attend local industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or resolved conflicts, as this is crucial for the Estates Maintenance Supervisor role.
✨Tip Number 4
Research the geographical areas of London, Surrey, and Sussex that you'll be working in. Having a good understanding of these locations will not only help you in the role but also impress us during the interview process.
We think you need these skills to ace Estates Maintenance Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience in a commercial environment. Emphasise your track record of service delivery and any specific achievements that align with the responsibilities of the Estates Maintenance Supervisor role.
Craft a Strong Cover Letter: Write a cover letter that showcases your leadership skills and ability to motivate teams. Mention your effective communication skills and how they have helped you resolve customer queries and complaints in the past.
Highlight Relevant Qualifications: In your application, clearly outline your knowledge of health and safety legislation, waste disposal regulations, and environmental policies. If you have experience with COSHH and risk assessments, make sure to include that as well.
Showcase Your Geographic Knowledge: Since the role requires travel across London, Surrey, and Sussex, mention your familiarity with these areas. This can demonstrate your readiness for the position and your understanding of the local context.
How to prepare for a job interview at Tulip Recruitment
✨Showcase Your Supervisory Experience
Make sure to highlight your previous supervisory roles and how you successfully managed teams. Discuss specific examples where you ensured service delivery met high standards and how you motivated your team to achieve their goals.
✨Demonstrate Knowledge of Health & Safety Regulations
Be prepared to discuss your understanding of health and safety legislation, including COSHH and risk assessments. Providing examples of how you've implemented these in past roles will show your commitment to maintaining a safe working environment.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you handle customer queries and complaints. This will demonstrate your ability to be a reliable point of contact.
✨Familiarise Yourself with the Area
Since the role requires travel across London, Surrey, and Sussex, having a good geographical knowledge of these areas can set you apart. Mention any relevant experience or familiarity with the locations during your interview to show your preparedness.
